October 2023 by Burhan Okuyucu
The guy at till was so rude , poor service. This branch deserves better staff.
July 2023 by Ali Khaliqdina
Very incompetent staff members.I went in to purchase a gift card 2 weeks ago, was in and out within 5 minutes. Today I went again to get the same gift card and was told its not authorised. The manager who authorised it last time is the same man who didn't authorise it today. Absolutely ridiculous service and when I told him it was in fact him who approved it he denied and said no. Stick to 1 rule at least and if you let me purchase it last time let me purchase it again.
January 2023 by Joanne Mayhew
I went to get some gift cards this morning to use for physio therapy by playing games, as I have cerebral palsy to be informed that the manager thinks that I am being scammed. WOULD he prefer me to have my right hand amputated because I AM NOT able to get an appointment with a physio, I keep being sent to a plastic surgeon.
July 2022 by Ruman Khan
Best WHSmith store very nice kind, polite, friendly staff and Manager.When I go to collect my orders from this store the staff are always friendly, very kind, very polite and they are always very helpful.This has everything that I want in the Chocolate & Sweets section in this store.
July 2022 by David Ferguson
Beware of the manager on a Monday morning. He is exceptionally rude.
June 2022 by Sushila Gurung
I am still horrified ! This morning I was going through some magazines in that shop and the lady staff came to me and asked to stop! I couldn?t believe the treatment you get even in this era! I was just there for few minutes to choose a magazine! Horrible experience this time ! I used to buy magazines & lottery tickets from there! But I won?t even look from now on ! Is it to do with staff behaviour or discriminatory treatment? ? very sad
May 2022 by Karen Page
Lack of staff at the post office counter, long queues they need more staff.
January 2022 by Gerardine Flynn
I popped into this shop on Saturday evening,. It was obviously close to closing time which I had not realised. I was in there for approx 5 minutes when another lady walked in. I could here the man, whom I assumed was in charge shouting at her and then realised that he was shouting at us both. "We are closing, come to the till now or leave" Then he said " are you ignoring me". It was very intimidating and rude and I will never shop there again.
October 2021 by Rahul D
As with all WH Smiths, highly priced and a hit and miss as to whether you get what you want. However, this one is even worse that its near-by competitors as the staff are obnoxious, rude and surly. If I want to pay more high levels of cash for stationary and cards I will be sure not to attend this very poorly serviced branch. Teach your staff how to SMILE and not be so RUDE!
March 2021 by Deirdre O'Malley
Very lovely young lady with dark hair helped me get an envelope, and back into the queue for the post office. You were amazing having to deal with a lilac haired, glasses wearing stress head, wandering around the shop saying FFS. Thank you so much.
July 2019 by Lurdes Castelo Branco Huie
Great Shop, variety but a bit £££
July 2019 by Natalie Houimli
Used post office but very busy and only 1 person on desk. I stood in the queue for 25 mins
June 2019 by Russell Gough
Nice layout in the store.
June 2019 by Has Malik
This shop is at woodcote road.
May 2019 by john evans
Excellent dog friendly place. Shame about the post office being moved in there as well.
