November 2023 by Michelle Morgan
Really helpful staff. The team managed to fit my mums car in for a tire change.
November 2023 by Shaun Burke
Brilliant service branch manager Shahid was very polite and friendly would definitely recommend friends and family to this branch (Kwik fit walthamstow)
November 2023 by alina edward
I had an MOT done by Zubair today. As a female, this is probably the first positive experience I've ever had at a garage.Very polite and respectful, had the car checked and passed within the hour, he explained the advisories (without mansplaining). I cannot fault the visit in any way at all. Thank-you Zubair!
November 2023 by Miss Campbell
Excellent customer service. The morning I rang, I explained to the customer service adviser told me was fully booked. However, he said he could book me in. He was so helpful and the other staff as well. Great service. Thank you
October 2023 by Toby Musgrave
I came in on Saturday (a busy period) without a booking but thanks to Ali and Arnold my car tyres were repaired and changed within an hour. Excellent customer service and speedy work. Thankyou
October 2023 by Carlos Passoni
I went at this branch yesterday 04/10/23, at 9:15 am to change a flat tyre. Although only one car was being repaired by one staff, another one smoking outside, no cars or customers waiting to be serviced, two staff in the office said that they were very busy and that they only have available time on Saturday 7th. I told them that I travel a lot in country road and I wouldn't feel safe without the spare tyre, they then told me to look for another branch. So I thought about Mobile service. I asked him to check if the second front tyre was in legal condition as I could ask the mobile service to change both tyres. He then replied that everyone was very busy and couldn't do it either. It's not the first time that it happens. I never been able to get a problem solved at this branch. Very very poor customer service. One star is too mutch!!
September 2023 by Yasmin
Really helpful staff, saw me straight away and were really knowledgable and kind.Service: Auto tire replacement
September 2023 by Robert Swain
The job was done perfectly and on time. But it was the service that shone for me. Ali and his colleague were excellent and I would recommend them wholeheartedly.Service: Auto A/C recharge
August 2023 by Kelly Edwards
My appointment was at 3pm yet I did receive a call to collect my car until 5:20pm. The MOT certificate was printed at 3:30pm. I?m not happy that it took so long to inform me that my car was ready, especially as I was waiting around locally killing time.
August 2023 by Redmond Breslin
A friendly welcome by the staff, the tyre replacements was carried out within 30 minutes and everything was efficiently managed despite the fact the branch was being modernised and they had to allow for that inevitable disruption. ????Service: Tires
July 2023 by Anon Anonymous
Never want to help in this branch - arrived with two cars in the workshop before mine and was told I would need to make an appointment as motobility customer - rang motobility who confirmed no appointment necessary providing you have the tyre in stock but the fella did not even bother checking - he knew it was motobility and so refused straight away sayingbb be they are to busy and we should have made an appointment.Very poor service.
July 2023 by Francesca Boateng
First of all very poor customer service, staff picks up the phone and whilst you are talking they are also talking with someone else at the back without excusing themselves , secondly they just hang up the phone on you. Do better please!!!!
July 2023 by Safak Aydogan
I'm let down by the free air con check. I went in telling them that there are known air con issues - Halfords had already tried filling it up with gas but no more would go in - gas was already full.I was expecting them to run a proper check to see why the air con is still not working. So far so good - they hooked it up to the machine and confirmed no leaks but I was still charged £70 for filling up the gas. The problem was ultimately an electronics issue as the air con only works when the air recirculation button is pressed. When you turn air recirculation off, air con stops working.I've been back a few times but the only way they suggest to refund me is to take the gas back out. Problem is - they never filled up the gas - it was already there!So I'm out £70 for having no work done and nothing fixed.
July 2023 by Peter
Friendly, professional and quick service. 4 new tyres ordered online and appointment booked. Received text reminders which I thought was very helpful. Around 40 minutes to fit all the new tyres and there seems to be less road noise than the old ones. Very pleased with purchase and price.
July 2023 by Umm Ubaid
Very good service. Quick and efficient. Friendly staff. Would definitely use again. Thank you.
