November 2023 by Sarah Hussien
There was a hijaabi called iqra that really helped me and my cousin out. She was wonderful and very welcoming.
September 2023 by suweiba tahil
Good service from the staff got served from a young boy who helped me with my Internet banking
September 2023 by Toader Resmerita
Excelent service boy speak italian everything easy
September 2023 by MARIA LIARI
Good service from bank staff young man
September 2023 by Plamen Georgiev
Excellent and fast service staff riz
June 2023 by Alina Buruian?
Horrible service, every time I go there the staff is chatting and we have to wait until a manager comes in. Also, I had to go at least 2 times to fix my problem. The lady at the door gave me the wrong answer and I had to come again and received a different answer. Also closed the account, can?t work with them.
May 2023 by Sarah Alam
I had worst experience this branch this morning ,as manager was soooo bloody rude ,he was a black guy ,racist ,nd un fortunately I had to close to my account just because of his bad behaviour, he needs to learn about customer service ,nd need more training ,plz sombody take action regarding his behaviour towards customers thanks
April 2023 by vishnu
They will suspend your account without informing you , please do not open an account from this bank
March 2023 by zhi lian
Horrible service, the staffs are busy chatting with their colleagues, and asked me why did I ask for help at the branch, tell me to go home and call the helpline. Very arrogant attitude. Visited at 23/02/2023 4pm.
February 2023 by Daniele Moro
Appointment fixed by Lloyds Bank. Employee pretends not to know anything. When I show his name and time of meeting he says that he didn't read the message from his on colleague. A shame for a reputed Bank
October 2022 by Fish C
Not allowed me to make a transfer to my friend and blocked my account.Called the hotline, wasted 30mins+ for waiting and asked me to come to the branch. The branch then call back the hotline externally, asked me to wait for another 30mins+.
October 2022 by joao nunes
THE CASHIER WITH A LONG BLACK WIG , PLEASE , CAN LLOYDS GIVE HER A CUSTOMER SERVICE COURSE , COZ SHES STILL THINKS , SHE ARE IN A CLUB OR SHES LOOKS IN A NEILS SHOP , HOW THE WAY SHES TALK , LOOK AT YOU WITH AN IGNORANTION , INSTEAD DOING A LLOYDS COSTUMER SERVICE , WHY AT LLOYDS BRANCHES THEY DONT HAVE THE SAME ATTITUDE, THE SAME SERVICE . 0 POINTS to this one .
July 2022 by Lesley Finlayson
Just the friendliness and professional branch I've ever entered. All the staff are so happy in their jobs which reflect in their excellent customer service.
May 2022 by Larry Herber
I have been banking with Lloyds since 1979 and often visit Walthamstow branch weekly to pay bills or/and use the inside Cashpoint- the staff there are all really smart and professional and friendly, and very hardworking all the time I see them there- i always leave there feeling in a good mood- I am a government line manager and compare everyone working in the bank, with how i try and treat my own staff- I am also a qualified H&S officer and was really impressed with how they managed Covid Biosecurity in 2020 and 2021- All staff there impress me, but Ikrah, Corin and Caroline always make me and others feel appreciated and welcome- I think the same about other staff there too - but do not know everyone's names- thanks for being so helpful to me and the public all the time- when you are able to do so.
March 2022 by SteveRodgers
Excellent staff. Every member of the team is friendly, professional and quick unlike their competitors. Several ATMs both inside and outside and someone is always on hand to help with them. There is a separate desk for customer service which means the counter staff are available for day to day banking. Overall an excellent branch which is very well managed. This team are a credit to Lloyds!
