December 2023 by Gabriele B
The advisor was extremely patient and helpful with our query about a tv mount . Thank you for a lovely service !
August 2023 by michael miskiewicz
Afz and Sandra, service with care today. More people like her and this company will improve..
June 2023 by Lesley Finlayson
It's really great for just about everything DIY super friendly helpful staff too.
April 2023 by Paul Miller
Screwfix always seem to have the solution to the needs of repair and maintenance. For over 20 years they have been a reliable partner. Great to be able to buy and collect goods at many of their outlets as and when needed.
February 2023 by Jaro Trnka
Cheaper and better range than any big retailer.
October 2022 by Yilmaz
Rude and Rubbish service. Went in there to buy some bits and 10 minutes before closure and they were rushing and very rude. Then ordered to pay demanded card payment saying he put away the cash. Had to leave the bits and walk. Absolute joke tills are done after the store closes not 10 minutes before.
January 2022 by thomas henry
I was actually coming on here to write a review about a fella that served me, and I couldn't remember his name. I looked at the reviews below and realised his name was MAX. He was absolutely outstanding, he went above and beyond and the review below must've got his name wrong as it did not at all reflect the gentleman that served me. His customer service was phenomenal and I've always had a great experience whenever I've shopped at this store.I honestly believe, the only time you'd receive bad service from this store is if you approached staff rudely and in an unacceptable manner yourself.
January 2022 by George Railey
Came in a few weeks ago first time coming to Screwfix and will be the last! The staff are rude and unhelpful. Came in trying to purchase an item I needed all day I was served by a worker called MAX he clearly has no care for customer treatment and needs to be trained he was rude and chose not to get my items out instead he sent me to another store. I decided to check online for my item it said there was 6 in stock and once I got to the Higham?s Park store, they confirmed this too. I don?t appreciate getting the run around by incompetent workers not wanting to do their job!
July 2021 by Polly
Ordered an item online and received a text message confirming that it has been sent to the store for collection, on the specified date I did not receive a text and called the branch to check what is happening and they advised me then that they don?t have the item in stock.I spoke to 2 different people one of which was very professional, calm and looking to assist me however the other person - male, was moaning and behaving like a child - I honestly hope that he gets fired as he obviously does not want to do his job.
July 2021 by Xuedong Yan
Many thanks to Ritchie, Adam, Arulf, Dam, Liam, etc., best service I have ever had, very helpful, patient, experienced and friendly staff. I did a big refurbishment work on my purchased house, this branch's good work helped me through the difficult time because every time when I went there I could feel as I am talking to old friends. its very much appreciated!!
July 2021 by Ahsan Khan
Awful service. Long queues with wait times in excess of 10 minutes for click and collect order. Literally no one serving at the till due to 'staff shortages'. Rude staff. Do not recommend.If there are staff shortages may be they should let customers when placing orders. It would have been quicker for me to have gone to the Edmonton store who have great customer service.
July 2021 by Vincent Blackwood
Despite the long queue, the staff managed to get my order out to me ASAP. Very friendly staff and will definitely return in the near future.
July 2021 by Bobby S
Quick and easy. Ordered online, got here 30 mins later, picked up the stuff and went back home. 4/5 because they're lacking in the parking spaces department
July 2021 by Stefan Koschek
I ordered online and could pick up the goods within 10 minutes. One tool needed to be returned and this was handeled without fuzz. Very happy with the place.
January 2021 by Abz Khan
Went to get a can of paint, the guy who was serving me was very courteous and helpful, service with a smile. I didn't catch his name but he was a tall white fellow. Great job
