October 2023 by Gaby Marsom
AVOID USING THIS COMPANY.I wish I had checked the reviews before using this company!There were several problems with our hire, such as:- The brakes on wheels kept locking while moving and then couldn?t get them undone- The cross member kept coming undone- There was so much plaster on it that we could not level the towerIn addition to this, the days hire that we were charged for was due to begin at 8:30am but failed to arrive until 1pm, after chasing this on numerous occasions.We attempted to call numerous times to arrange the collection of the hire but the failure to answer the phone is further example of the overall poor service received in every aspect of this transaction from Speedy Services.We should be requesting a full refund from Speedy Services and making contact with HSE to report the unsafe equipment they are offering, which is not fit for purpose.Further correspondence with senior management has left us even more disappointed, with sarcastic responses, this is truly one of the most unprofessional companies we have used.
August 2023 by Mikey Cohen
Incredibly friendly and helpful
February 2023 by Feim Gaxha
Let's hope everyone see this and the management take a actionI went to this store last week to hire a petrol saw and I'm extremely disappointed with the behaviour off the staff with one off the customers on the front of my selfThe are rude, racist, and very pore communicationPlease avoid this place
February 2023 by Ardit Dibra
I went to this store to hire brick cutterI hope speedy hire spend some time and money training the staff as the are extremely rudePlease avoid this place
February 2023 by Niko Doci
Please avoid this branchThe service is extremely poorThe whole staff are grumpy , racist, and extremely unprofessionalI hope speedy will take action on this branch and train the staff
February 2022 by Cemal Polat
The service provided was extremely poor, when the scaffold was delivered I asked the driver twice if we had all the correct pieces, he answered yes it has all been checked. Lo and Behold when we were assembling the scaffold we realised the platform was too short for the scaffold, I then called the driver and he said I have to call the office. I called the office and they had my payment address on the system and could not find my order with my delivery address when we went past this issue, I tried to explain we had the wrong platform or the wrong long brackets. The genius on the phone rather than trying to help me out thought it would be better to try and educate me on technical scaffold parts names and that it was not called brackets, anyway we then went past this and he stated we had the correct parts I measured the platform and it did not fit. I had enough with the individual on the phone and had no option to shut the phone on his face.I called the driver and explained the situation again and in about couple of hours he came back with the 'correct brackets' and guess what the correct long brackets he came back with was also wrong.My question to Speedy Hire Walthamstow is, is it part of your hiring procedures to hire the most useless staff or do you hand pick the most clueless individuals?
February 2021 by Brian Cooper
Not to bad . The bloke in reception was a bit moany
September 2020 by Hudi Levy
Very good service
September 2020 by Yehuda L
Good service
July 2020 by Princessc Chambers
Professional service from point of contact to receiving the service.
December 2017 by Claudiu Trasca
Best customer services
September 2017 by Russell George
East London outlet of the national tool hire chain, Brian Harvey is reputed to have once hired a jackhammer from here.
