December 2023 by Nabil
First I called this chemist where the phones are not answered. Was waiting for 30 mins trying to call and when I went in to the chemist the service was terrible.
October 2023 by William Turner
Useless covid appointment booked today for 910am 7people in front waiting when I got there noone doing anything !!!!No excuse as ment to be open from 830 am waste if time and no respect !
June 2023 by Dan Errington
Phone constantly engaged tried for 5 straight hours to make a telephone order , someone is ending the calls, when I turned up to the pharmacy the phone still engaged, was told to busy to answer, what about if an elderly patient needed to order a prescription, disgraceful service!!
April 2023 by Emily S
We are writing to NHS England about the disgusting treatment experienced at this pharmacy. They laughted and mocked my father's prescription for his Ileostomy bag and withheld medicine unfairly. Apparently, it's selfish for us to ask them to hold 3 packets of Dioralyte whilst we sought to renew a prescription (that they originally had but let expire without fulfilling it) but it was OK for us to just purchase the 3 packets without a prescription. Evidently, it's not selfish if they are making money. They are extremely rude, arrogant, and discriminatory. They never have any stock and don't bother to even try get things in. I would avoid this pharmacy at all costs.
April 2023 by RITA YOUNG
Arranged a 2pm appointment for today 28/4/23 for a booster Covid had as I have a weakened immune system, the queue was almost out the door I asked if we were called by name and appointment time and was told no it?s first come first served??? I was eventually called in got my jab but was APPALLED when the administering clinician tore the tape to cover the cotton wool dressing WITH HIS TEETH I was disgusted and if my arm had not been bleeding I would have refused the dressing. A thoroughly awful experience was not even given time to put my jacket back on before the next person was called in. Will formally complain to the NHS and Bexley Councils consumer services. My first and last visit to this awful Chemist.
December 2022 by terry barham
Customer service assistants need to realise they are not doctors, especially the young girl with glasses. There's plenty of chemists in the area, so I'm surprised you can afford to lose customers. I would give this place a miss if I were you.
December 2022 by Ayisha KS
I bought gifts here. There are some surprisingly nice options. And some home things. I needed advice, too. Good advice here, especially from the pharmacist.
October 2022 by Louise Katie McCarthy
I have been with this chemist for a while now and after trial and error of others I have found B R Lewis to be the best. Very quick and efficient, mostly always have the stuff in i require, have a very varied stock and offer a lot of services. Staff are very friendly i highly recommend.
October 2022 by Stephanie Raven
Very well equipped shop, sells all the things a traditional chemist would. Would have been 5 stars if counter staff knew a little more about the stock they have on the shelf.
October 2022 by Darren Bennett
Great local chemist, friendly, knowledgeable staff.
October 2022 by Susanna Thomas
Had to queue for ages to get covid jab
October 2022 by nobo centurion
One of the best pharmacies I know!
October 2021 by Hassan
I don?t use chemists very often but if I do I go to BR lewis. Excellent customer service and nothing is too much trouble for them. Pharmacist has always greeted me and is very helpful. Staff are very friendly too.
October 2021 by Paula Simmons
Really friendly helpful chemist, but phone busy alot at the moment. Not their fault. Never had any problems. Very varied amount of products.
October 2021 by Rakesh Patel
I m costumer only last 3 years ... staff is very helpful and welcoming ...we have to understand in this time STAFF don?t care about them life and open because we can get our medicine on time so plz try to understand this COVID-19 and try to help NHS ans PHARMACY
