January 2024 by Google user
I was not allowed to return item because it was poorly packed from their side and I was not able to bring it back plastic laminated.\\nHow is customer suppose the check the item without opening the plastic lamination ?\\n\\nStore manager was not available when I wanted to speak to him/her.\\nI was told they would arrive after midday. No one was there to cover for them or give me proper answer on my return query.
November 2023 by Aseem Sehmi
Once of the best brand in UK where you can get so much stuff from food, drinks, and even stationery items and many more at cheapest prices.
November 2023 by Abdul Qadir Kamdar
Loved the placeSells multiple items in cheap price
November 2023 by Mavincia Mascarenhas
The staff have no manners and dnt attend the customers properly they are busy chit chatting with each other and makIng fun of the customers in their gujarati language? the things are also not kept properly and when u go to ask them something they cnt understand anything and the most important thg whoever any1 go to pay cash just be carefull bcoz d staff get confused.. the so called manager manvi is very rude..n give bad words while speaking? just a request to Poundland management just give d staff proper training to speak English 1st or else keep some educated staff who can speak n help the customers to have a happy shopping expirence at d store..
October 2023 by Thoufeer J
The staff does not have manners to handle the customers, even we reached the store before closing time the security staff and other staff they're not allowed to enter even few of other people are there try enter the shop and they didn't open , pathetic service I am experiencing this particular store ?
October 2023 by Cookz Carvalho
shopped in this place had to return some items the staff MAHI was very rude and unproffesional have been to many pounlands but never came across such a ill mannered rude and unproffesional stuff who does not have any manners or politeness to speak her entire conversation she was yelling and not answering the quesion to point, showed an attitude that she does not care the whole matter could have been solved in a very polite and kind way but her coversation was very ill mannered besides that she also stated that her customer service is excellent well on her behvaiour and problem solving skills she didnt seem to fit anywhere in this line. She also stated that her voice is like that and her way of talking is like that such behaviour is not appropriate in cutomer serivce line. Pounland should really focus on this asspect where as the staff does not know the simple way to talk to customers and that politeness is key and terms like 'maam' 'i am sorry' shoud be used rather then pointing out to what was not done such staff like MAHI shows a lot of unproffesionalism and for sure will affect the reputation of the business poundland should focus on the staff to be polite and thats the key role in cutomer service very dissatisfied with this persons behaviour.
August 2023 by Abhishek Patni
Totally unprofessional staff that Poundland have they don?t have manners how to talk customer and how to solve customer problem . They also don?t know how to maintain clean store Most of stuff having on a floor. Some of the packets are open in shelf and thing coming out from the packets stuff not properly in shelf some products have any others department not in its actual shelf. And cash till operator don?t know how to operate cash till. Till operator need help to other staff member to operating till and working staff don?t help or guide to customer.they all rudely behave to customer.
August 2023 by cyndi dyona carvalho
Unprofessional staff. One staff made a mistake in the receipt and when I went to inquire,the other staff(she said she is the manager) don't have manners how to talk to customers, She can't solve customer's problem and don't allowed me to explain my matter to other staff.
August 2023 by Syed Imad
Cheap and happy but the prices seem to be going up and above £1 on most things now.
July 2023 by Divyesh Naggi
It good to get all the items of what you required in household but all the shelf are not filled with appropriate item .I when to buy cycle tube and the price was displayed was £1.50p but it was wrong price for other products which was not on the shelf please see photos they charge me £2.00 where there is no lable.
July 2023 by RAFI KHIMANI
Good prices. But not everything under pound anymore.
July 2023 by Khan Bobs
Rubbish shopI visit this shop every week, always huge queues to pay, they deliberately shut the self service tills, Why? Just To inconvenience peopleThe food and drink is Very bad quality,the coca cola from here tastes different to anywhere elseThe same with their walkers crisps and Cadbury sThey accused me of stealing, when I showed them my receipt they didn't apologize and told me to leave, This made me incredibly angry ,
July 2023 by David Massoud
All other major retailers i checked at this time were selling computer air cleaner spray for over £3 , whereas I got it here for £1 .cannot complain. We should all do our homework these days before we shop.
July 2023 by Biya Benny
Sorry to say, I really had a very bad experience at your shop with ine of your colleague. I have just shopped a bottle of juice and it was a very big queue as I needed to go quickly I have asked your colleague named Angelica if she can help to pay for that small thing. She qas really rude towards me with very unprofessional behaviour and i evrn got embarrassed infrint if other customers. Hope you give a good training on how to do the customer service.Thanks
June 2023 by Puneet Kalra
Staff is not professional, scannner machine doesn't work most of the times, no discount or loyalty cards. Only good thing is that products are relatively cheap.
