July 2023 by Keval Patel
Very bad experience. Staff was very rude to me. They are not even replaced my shoe and blame me for using this shoe?s outside.This is a big concern for management team of shoe zone . Please train your staff to talk politely to coustmer first .
June 2023 by Afra Zaman
Very bad customer service. The staff has asked me leave the store when I was trying to show him the verified account of UNIDAYS. Extremely bad staff person.
May 2023 by HIREN KAJAVADRA
Staff behaviour is not good they don?t give respect to customers and can?t hear customers problem
May 2023 by Priya Kalathiya
Staff not good not value of customer
December 2022 by Hanen Osman
What a disgraceful place! I will never again set foot in this shop again! Today, Saturday 26th November 2022 at 6.42pm, I had selected a couple of school shoes for my young children to buy using the discounted vouchers, but which did not work despite the shop worker scanning and writing the code number. Suddenly without any warning I was accused by a young Indian woman in her early 20s working in the shop of using bad language in front of her. I confirmed that I do not use bad language and that she was falsely accusing me of something which I did not say. I asked her what I had said, but she refused to tell me stating repeatedly that she "heard" what I said. I am openly complaining about her rude behavior and for falsely accusing me as her customer. I did not pay for the shoes but instead left the shop empty handed. What a bad choice of employees who mistreat their customers to the point of lying in front of their customers and colleagues by making up allegations which do not hold weight. Unprofessional and disrespectful employees!
October 2022 by Genuine Person
I got a smile, but no hello or thank you. The assistant too busy chatting to her colleague.
March 2022 by Ayeni Oluwaseyi
Highly classic. Great range of shoes to purchase
March 2022 by Siva Kumar Marla
Shoes we bought here are already tearing apart within one week. This shop shouldn't be selling Poor quality products in its range.
March 2022 by Jijo M.Joy
Fast self service. We can choose without any and take our time to select.
October 2021 by Reva Pani
Extremely poor and Very bed customer service just normal asking simple questions I looking shew without lessStaff reply whatever we hang only that we have even didn't bother to listen properly query just it's not same every where but Wembley branch zero service provide by them ??
July 2021 by Veer Shah
Very bad customer service and answer got from this branch.Last saturday i bought safety shoes and from their shop told me if you not comfortable with this just return shoes and we will refund for this i wear and tried in my garden just for 1 hour and i again went this shop and today they are telling me we can not refund you the shoes is damaged.They give me damaged shoes that time i didn't asked them any question i just bought because i #trust on their #service.but from today i will not buy anything from your shop first thing teach your employees how to talk with customer. Don't give us Wrong trust.One employee say we will refund youOthee say we can't refund come on mondayI mean what is this.
September 2020 by Arun Beeman
Lot of shoes and varities. Sales persons can be little more proactive and helpful in choosing the sizes.
August 2019 by Melissa Smith
Comfy shoes
August 2018 by Jonathan Castelino
*CLOSING DOWN FOR REFIT*
May 2018 by Judit Korpás
It is ok.
