December 2023 by darawyliv
i don?t think this store is still around i couldn?t find it all all it kept leading to a dead endedit: nvm i found it but its address is the wrong place
December 2023 by Bhavik Magan
Very very poor service and also one of the lady manager and also all staff are soo rude it's not helpfully
December 2023 by rk K
This is about the backback v ordered online on 25/11/23....my son went to the store sports direct in Wembley central @ 14:50 on 27/11/23 with the order receipt to pick his backpack but he was denied by one of the colleague by saying that the person whose card was used for payment has to come....WHAT ?IS THAT FOR REAL ...THE PERSON WHO. CAME TO PICK UP THE ITEM HAS THE " CARD AND THE PURCHASE RECEIPT was denied...this people need to awake....rk
November 2023 by Sandip Patel
I went today in Wembley central store. One of staff was very rude and was not happy to help me. I will never visit this store again .
November 2023 by Jay Dalu-Chandu
We had a good experience today buying some trainers. The staff were helpful even when very busy.
October 2023 by Brijesh Patel
I was in Wembley Central store on 21st October 2023 @ 16:20 and one of staff rudely took shoes from my hand and told me rudely I can?t try shoes if I don?t have shokes and when i ask for disposable shokes he refused. Than i got shokes to try shoes he gave me one pair but it was not comfortable to me so i ask for another one and he refuse to give me and told me you can try only one pair. And about that when i ask him to meet manager he start shouting on me and told me we are very busy so we can?t help you while it was just 5-6 customer in store and there was 6 of staff members was working.I ask him for his name but refuse to gave me and he don?t have any name batch on his uniform.I will never go to this store again.
October 2023 by surendrasinh parmar
Very very bad experience . Rudely staff.if you go for exchange then no one give answer.When I was @ pay counter one guys say "I am coning soon".I waited more then 5 to 7 min then another staff help me. after finish all the thing when i returned that guy was on main door .very bad and rude behaive by staff. Never will back again and never reccomend to other people.
October 2023 by Justin Burke
What an absolutely miserable place. Not one staff member looked to care at all, and the ladies at the counter were the most sad miserable lot I have seen in a while. I would rather pay double than go back in there.
September 2023 by Charu Mongia
Extremely rude store manager, better avoid having any conversation with him
September 2023 by chinha joshi
The staff members are rude they are not giving any information about products and they are behaviour is not worsted
August 2023 by Toth Arpad - Csongor
Half an hour before closing time they close the doors and don?t let customers in. I just wanted to buy some tennis racket grips and the guy at the door didn?t let me get in for 3 minutes. Very bad customer service.
August 2023 by Janet Joseph
Very poor and pathetic behaviour of the manager,( man) very rude., asked his name, no one is willing to give his name and other staffs said he is like that.
August 2023 by nextlife86
Been treated in rude way by the customer at the till when I escalated the matter to the manager she was worst than her and when I asked her to be fair and neutral she said she must stand by her colleagues.I sill never step in that shop ever as I never experienced something like that before .as the employees they don?t care at all or maybe they know no one will act to make a change.I urge you to take immediate action to rectify the situation as it seem I?m not the only person been treated this wayKind regardsNadia
August 2023 by Dhaval N. Prajapati
Poor staff service, Always faced racism and nobody in the staff bother about customer complains..! Even Manager herself defended the sales executive when I complained about the way he treated me.Very shameful behaviour by all employees including manager.I was asking very politely to just show me the different size of shoes and he literally threw a box of shoes on the sitting table where I was.Unfortunately they don?t bother about the reviews they get on google.
August 2023 by Jaydeep Patel
There is no option for lower then 1 because this store doesn?t even deserve 1 star.The way staff treats customer I feel like its the most racist place I?ve ever visited.I must say about the manager, I was at till where one of the employees was arguing with me and manager saw it from other corner of store, rather then coming to solve the problem she walked away from there and when I was trying to complain about the staff behaviour, she treated me the same way the staff treated me.Although they don?t care about the reviews but its for the people who want to visit..!Always check the reviews before you visit
