January 2024 by emil_bb76
We ordered a platter for 2 it oz very generous ? it would come
January 2024 by Divnit Grover
Had a great experience. I had heard of the food at TGI Fridays many and finally gave it a go, worth it for sure! Generous portions and good quality American cuisine.Parking: The closest parking lot is the Wembley Red car park. Due to its location it may be much more difficult to find parking on event days at Wembley stadium or the OVO arena.
January 2024 by Cherise Hussain
First off I would like to thank Nicole for her service. She saw we was neglected by our own waiter and served us instead. She was always helpful and served us food and drinks and was very apologetic when it came to the service of the other staff members. She is the reason the rating is so high.I honestly feel like the staff here were just groups of mates, they huddled on one side of the restaurant or just were no where to be seen. Our waiter served us once for our first drinks and he never approached us again, he was always somewhere else or just out of sight. Nicole saw us looking for our original waiter and just helped us out from there.The food was lovely, one of the best TGI's I have been to. But the service from waiters and waitresses needs to be improved. It wasnt even that busy until nearer to when we was going to leave. Nicole definitely had a lot on her plate and was basically helping all of the other waitresses and waiters. I could see her working all over the restaurant.
December 2023 by Chloe Hatch
Had a lovely family meal at TGIs yesterday, made even more enjoyable with lovely service from Sandra. The food portions were great and there were vegan options available. When we were accidentally given regular fries instead of sweet potato fries, Sandra immediately sorted it out with no trouble! Thank you again!Vegetarian options: Plant based options were available as wellKid-friendliness: This is very clearly a family restaurant
December 2023 by Ajay Bathija
It was so huge and so well kept it was love at first sight. The staff is attentive and absolutely very helpful the food was nice and hot and the flavours were good . Relished the meal and the ambience was good.Vegetarian options: NachosThe cheese ballsFrench friesA few vegan options too
December 2023 by Maja Jarzyna
Horrible service, it took forever for someone to show us to a table and then collect an order despite asking multiple staff members (all saying they will be with us in a minute). Over 30 minutes waiting time for the food...Food was quite overpriced but really good in taste but becuse all food waiting to be taken out of the kitchen for a long time it definitely was already on the colder side.I also witnessed a staff member taking a picture of a "clean" ladies toilet. I should mention that just the main toilet space with the sinks was clean and the toilets themselves were filthy dirty. I guess she only cleaned around the sinks and took a picture as a proof whole toilet is clean...
December 2023 by M P
First of all the food was good, so thank you whoever made it:) we were the first customers there , and it seemed more like the greeter and the waitress wanted to be anywhere Else but there. No genuine smile, small talk , she forgot our water.
December 2023 by Lauren Clark
The food is terrible. The dish I ordered looked nothing like the photo on the menu. My £17 cheeseburger was flat, hard as a rock and room temperature. My side salad consisted of sad wilted lettuce. Never going back because we overpaid for our awful meals.
December 2023 by Andrew
Popped in before a show.Pretty speedy service, surprisingly good food.
December 2023 by alex catalina
I came here for a special occasion for my boyfriends birthday and I?m going to be real even myself I work in hospitality, and this is probably the most shocking experience I?ve ever had. I had to wait so long for my drinks to the point where they came to my table with the wrong drinks in the end. The starters didn?t even come all together. 3 came out and the last one came after the mains. I understand that sometimes is hard for such a big restaurant to take care of everyone but there was no one there. it was me and my boyfriend and 2 of his friends and another table. Near the end the bill got given and extra stuff was added on. Thank god my boyfriend calculate everything because, or else they would?ve made us pay extra 24 pounds. The lack of careness and the lack of training is shocking, especially for such a restaurant that as well known. The food itself as well. The burgers were very hard And dry, the only thing that I enjoyed was the sesame strips even though they took a long time to come.
December 2023 by Adam Wilson
Very busy atmosphere in a great location. The food was good American fair but I personally think it too expensive for what they deliver. There are some places where you can get far better value for your money. Still it was a once off and I did enjoy myself there.
December 2023 by Kristy Cole
Lovely staff, great food - we spent ages here catching up and chatting before a show. No rushing us out but always an offer of more refills or anything else we might need at the right times. Sam the manager checked in on us and it was nice to see him all over the restaurant getting involved and in control.Dietary restrictions: They were really accommodating to how fussy I am and changing some dishes for me!
November 2023 by Eni Redman
Bad service. Food tastes average.It take forever for food to come. Ordered dessert waiting for 1/2 hour. Still didn't turn up. So we have to cancel the order. I was so annoyed with one of the Wetres, to be honest i snatched the bill from her hand. She not happy with me obviously and trying to argue with me, saying it wasn't her fault.My point here. Is to many people get away with they bad attitude. Need to train this people how to deal with costumer more politely.
November 2023 by Gary Hill
Service was totally shocking. So slow untrue. Table of 6 people all served at different times. 5 had finished before the last person was served. The place was virtually empty. Will avoid in future. In fairness food was ok, but everyone still felt hungry afterwards. Very poor value. Best part was the company.
November 2023 by Bola Bakare
Service was to die for, it was quite busy and the manager handled it so well, I saw her go into the kitchen to cook food and take orders aswell, she had a black shirt and black hair with nice lashes. She is supportive to her coworkers.
