August 2023 by Katie
Horrible staff, unkind and rude. The girl on the desk Offered no form of service and loved to insist "we're closed" and avoided eye contact when its clearly not yet closing time. Really disgusting. Please retrain your staff as they have no idea on how to answer basic postal queries. Avoid if at all possible, mckoll's post office 15mins on the bus and service is much better.Have used the post office for years but had to leave a review as I was so appalled by the treatment I recieved.
August 2023 by J B
Staff are lovely but there are never enoughLunchtime it's normal for only 1 person to be on the till and a queue out the door
July 2023 by EB C
Fabulous service! Thank you ladies for sorting out my Amazon return!
July 2023 by Silvana Wall
Unbelievable, queue outside the door. Only one person serving. Customers walking out. If you offer a service please ensure that your counters are adequately staffed.
April 2023 by Evelina Butkute
Slow, always understaffed and don?t really seem that they care! It?s a shame really as this post office is in a convenient location to many people. A lot of improvement needed.
February 2023 by Adam
This place has generally been useful. Currently can?t post international parcels due to cyber attack. Staff are helpful and calm.
December 2022 by VWFan
Rude Cashier! Didn't have the correct envelope to take a cheque, and didn't really care. Why do these places insist that you queue for forms etc? If these things were on a rack the queue wouldn't be as long and you wouldn't need to queue twice. Simple logic - lost on some. Advertising services they can't complete, cost me a pound to park too! Won't be returning.
November 2022 by Mike Webster
Under staffed unfortunately - only ever seems to be one person working there when I've been last few times, so always long queue.
November 2022 by Szofia D
I just walked out 20 minutes ago and they said they are closed .. they had a good old chat for about twenty minutes when they finally realised that I was there ?A very racist , arrogant communityI feel so sad that this is still happening in 2022On the website it says they close at 3 pm on SaturdaysGood luck!! manager !!Kindly ask you to employ the right people
November 2022 by Sofia D
I just walked out 20 minutes ago and they said they are closed .. they had a good old chat for about twenty minutes when they finally realised that I was there ?A very racist , arrogant communityI feel so sad that this is still happening in 2022On the website it says they close at 3 pm on SaturdaysGood luck!! manager !!Kindly ask you to employ the right people
October 2022 by kevin kuras
This place never is open to the published hours absolutely useless
July 2022 by N10JFP
Service is so slow and the staff are just not bothered about the queue or the slow and bad service they are giving no wonder it has bad reviews. Pathetic service and useless lazy staff. What is the pont of having 3 counters and it's the travel money counter that serves you because the post office counters are all closed they don't deserve business
April 2022 by Vicki Kift
On a Thursday they're supposed to be open until 5.30pm I got there at 2.30 to see signs saying they're closing at 2.45 but, in reality, they're not seeing anyone after 2.30 as they have to cash up!! Put 2.30 on the signs then and keep the website updated if you're going to close early. A complete waste if an hour travelling back and forth on the bus!
April 2022 by Susan Wray
Terrible very slow only cashier left on a Friday at 1.50pm. Would give zero stars if poss.
August 2021 by Nelly Palm
Got to the post office at 12:20PM on a Saturday and the lady standing at the door tells me there closed?!? And they close at 12:30PM. I was so angry. If your open till 12:30PM then you should stay open till that time!