October 2023 by stephen carrington
Well what to say....I wanted to move a large amount of inheritance today from my current account to a fixed savings account..."oh no...you will have see an advisor which will take two weeks"....the last time I was here at the Wimbledon branch two years ago I got pick pocketed by a three person team inside the branch...
August 2023 by Ann Moore
I had an appointment to day to review my Savings. Unfortunately, I was about 15mns late and the Lady refused to see me as she said it would take an hour and it would run into the next clients appt.From previous experience I was dealt with in 15mns.I do not understand why there is no flexibility with appointments.I was offered another appt for September, as she will be away or to speak to someone on the phone.This was my first trip out after a bad accident and the train times have changed thus causing me to be late.If the Halifax Bdg Society want to keep customers they need to be a bit more flexible.
January 2023 by Sarah Liam
Superb service from Curtis, very knowledgable. Thank for your help and support.
December 2022 by Suzan Salih
Very bad service, unfriendly staff, very rude cashier, absolutely bad bad people
October 2022 by Sean Haines
I thank to Curtis the manger of this bank since i have problem to open bank and he help me to get it fixed plus he friendly and support da people a lot since i am deaf
July 2022 by Ken Chaplin
Tayo at Halifax Wimbledon Centre court branch gave me outstanding serviceVery patient and perseveringHe addressed all of my problems and was a delight to deal withKen
May 2022 by Rich Flower
I came in to ask about opening a savings account and all the staff were very friendly. In particular the assistant manager, Tilly, was really helpful and took time to explain all the different rates to me. She is a real credit to the branch!
January 2022 by Jane Andrews
Went in today and new manager appears to be a great asset. The lady on the counter was so helpful and understanding as I was quite stressed as making a very important transaction. The branch felt very welcoming but I have never had problems here, it is my favourite Halifax branch for customer service and friendly staff .
January 2022 by Lee Stray
Service was really good and I wasn't waiting for long. Monika the extremely helpful cashier helped me with a lost/stolen card. She kept me reassured the entire time and explained the process.
January 2022 by Kayleigh Savage
Really impressed from service at Halifax Wimbledon. The team at Wimbledon was really pleasant. I was greeted at the door by a nice gentleman. Served then by a lady Monikia to make payment and cash out, also got to meet the new manager Curtis. Was really nice experience and impressed by service. Clearly listened to customer previous remarks.
December 2021 by Anonymous
No good shutting at 3.30pm when customers are still at work
November 2021 by Mostafa Gazar
They are as bad as their current rating
August 2021 by Gaming Lab
If you fancy experiencing significant waiting times, this the branch to visit. Only one person works here.
December 2020 by Puela Pang
Judging by the previous reviews, their service has not improved at all.Have been in about 3 times in relation to my mortgage with them and each time the service is so painful. Had to leave a comment, as they've gone too far this time when they advised me to get a neighbour or relative to witness my mortgage deed. The former is highly inappropriate during national lockdown, the latter is illegal. I would advise making an effort to go to another branch for advice if you are able to; you will save yourself a lot of time.
June 2018 by Mark Shipton
Went in to change the address on my neice and nephew's savings accounts. They ended up changing my address and leaving theirs the same. My brother now gets my credit card statements.
Not impressed.
*Edit - I've changed this from a one star to two star review as I went in to rectify the issue and the woman who helped me was very good and did apologise for the mistake.
