December 2023 by Different Touch
The most unprofessional store we've delt with. The order has not come and they keep hanging up the phone ?
November 2023 by Manish Sharma
Been shopping in selco Wimbledon for years. Cyril has been providing top customer service and solving the problems. I have seen him managing the selco well and running around everywhere to solve customers problems. Very grateful to Cyril to help me out today we really needed someone like him who can take care of difficult customer.??????????
October 2023 by Olivia Priestland
Such incredible service time and time again. Ray helped me today and was beyond kind but the whole team are incredible. Thank you all again, Patricia
October 2023 by Toni Shelinaj
This store is badest ever I seen! With some street girls in till! Very unprofessional! If you ask something them is same like you hit them! If even you ask for items they said you?re not allowed to see prices! And which ones can get discount! I do £60.000 yearly with selco but those girls will report to head office! I do not recommend to anybody to go in this store! Use others store which have very professional people and very helpful.
October 2023 by L Megreli
Excellent service at Wimbledon brunch by John!Thanks again!
October 2023 by Vladimir Luft
long queue, incompetent staff and unfriendly environment. all for your money!
October 2023 by Tink42
Very good bacon sarnies.
September 2023 by Lorraine Watkins
I WOULD HAVE TO AGREE WITH THE PREVIOUS REVIEWS ABOUT THE WANDSWORTH BRANCH.The incompetency level at this store is at an all time high. Some of the staff don?t even know what they are doing. They are literally just there to get paid. They are lazy, they don?t know half the products they sell at their store, they are slow at responding and getting things done.I?ve made several orders with the store and every time I do I?m always shouting or arguing or complaining about something. I?ve not had one smooth transaction with this company. Apart from the second time when I made a purchase with Cyril.I?ve ordered items at the store and over the phone that have been damaged. And the store hasn?t removed it. There?s no quality checks made on the items before they send it out to you if you order on the phone or at the store.The only helpful person that has taken the time to understand me is Cyril the rest of the team. Sorry to say are just useless. This will be my last interaction with this store I will be taking my business elsewhere. Has it doesn?t take 4 days to get a delivery of items or a collection of unwanted items.This is not a small Selco neither and they can?t get things done quick enough. It?s a shame that the local store has so many difficulties and bad reviews.The people whom have been dealing with my complaints and still nothing gets done unless I kick up a fuss isRay (trade sales supervisor) somewhat helpful to an extent but could be a bit more hands onRob (transport Manager), somewhat helpfulJerome (shopfloor Manager) shouldn?t even be a manger he can?t manage his teamCyrille (duty manager) on the phone.Very helpful and has been the only reason why I?ve been back
August 2023 by Stephen Boyle
Service has gotten better, less people standing chatting behind the counter, more till should be open. But generally better.
August 2023 by Ryan Holmes
Great customer service, everyone helpful and friendly
August 2023 by Andrew Dickinson
Very well staffed. Looks like they have a good selection of everything. Impressed.
August 2023 by Kristofero Kiel
I found that a employees there are very helpful, and even if they seams to doesn't have particular item and I thought that this is it, they surprised me moment later with other solution which was solved all my problems. ??
July 2023 by J G
Excellent place for DIY items, decent cafe at reasonable prices.Great customer service.
June 2023 by I I
Completely disappointed. Order my delivery 8 days before. On the delivery day was waiting from since morning until 3pm. At 1pm been told my delivery left the shop 30min ago. After 3 hours it's still not here. I even left a note begging for earlier delivery when I ordered
June 2023 by Gabriele Riontino
I received an email saying that the delivery was happening today. Three people waiting here to help. No idea what is happening to this delivery. No communication.I tried to call 15 times without nobody picking up the phone!Please let me know the procedure to cancel the order and get a full refund!
