January 2024 by Maya ?Medusa? Mistry
The security and staff normally all amazingvand so friendly,but there is a new young Mediterranean woman on desk so rude miserable and so unprofessional....please train her with customer service skills,she so struggling,She really needs help,probably has never spoken to another human before, really disappointing!!! She let the whole branch down! But rest amazing staff...keep up the work ...
January 2024 by alexis liosia
Manager Her name( Regina)like thatShe told me for 2 people maybe you need waiting long time just for 2 people bad speaking1 star is to much for one manager like Her
December 2023 by Pawel Pyzik
I didn't expect that fast solve my issue with online banking.
December 2023 by DJMZ
My visit to woodgreen Lloyds bank exceeded my expectations. Khaled helped me out with my banking needs and im grateful for such customer service. Thanks for the easy going visit.-Djamal
November 2023 by A E
good and decent bank but can be slow and the cashiers and staff can be a tad unprofessional, not welcoming sometimes
November 2023 by Sinter Aliszia
HIRRIBLE , AWFUL SERVICE!!!! I DONT LIKE TO GO THERE!!!
November 2023 by Artur Dabulla
The worst service you can get... I went to open my account and they didn't want to serve me, making a thousand excuses just because they were closing in 15 minutes... They were unbelievably rude I wish it kept its own name it's not worth it work there... He tried to make cheap excuses to never go there again for another day, I was served promptly for the same problem before... Another reason to not continue my account there anymore and to close it. ..Never again there...
October 2023 by ????????? ????????
Amazing service!Didn?t expect that in Wood Green.Even that I had a complicated issue it?s been managed in a right and effective way by Ishtiaq and on top of it Khaled took his time to fix all the issues.Thank you and your team.
October 2023 by hunar baker
If not the best one of the best branche that i have ever banked at the staff are amazing could not say good enough things about them from service all the way to support i want to especially mention Nihal, Tracey and Aupa who has always been amazing in all honesty all staff are amazing thank you best Lloys bank thank you to all staff
October 2023 by MrsCriszam
It is a good place when you need to talk with a person ? obviously about your bank hehe
October 2023 by Brewbox Coffee
Im Regular user of this branch and it seems like the stuff will do there best to be diplomatically rude making sure u don't came back ,today I attended this bank to redraw money I asked for a envelope to put my money into they said not allowed police told them I said I still want it and they refused .ridiculous u put me at risk carrying that much uncovered
October 2023 by Nobody Ghost (Big_World)
Customer service terrible this guy there he was talking to me like I was his enemy ,,and I was super friendly all the time,,, I will never come back there on this place
September 2023 by Deniz Hamit
Thank you so much for Khaled for helping me print my statement today absolutely amazing service today
August 2023 by réka kosztyó
The security staff at Wood Green Bank is subpar. I have a small dog that is always with me; we travel in a bag and I never take it out in the bank. I?ve been to several of their banks with my dog, both in the city center and elsewhere, and no one has ever mentioned any issues. However, in the past 3 visits to the Wood Green branch, the black security guard has kicked us out. His colleagues didn?t say anything, but he yelled at us from his chair to leave. Please show some respect by at least standing up. On the other two occasions, he used an unacceptable tone as well. I experienced racist discrimination. It?s infuriating that only this security guard has a problem with me. Since I can?t bring my dog inside, I put it in a bag, and due to the treatment I?ve received, I?m not keen on entering the bank anymore. It deeply saddens me that he?s taking out his frustration on me!?
August 2023 by Al How
Lazy staff. Went to them just to swap old £20 banknote for new one. Two floor managers just pulling faces hissing "Do you bank with us?"We said "No"."Then we can't".We said " the government online guidelines didn't say Take Your Old Notes to Any Bank but Lloyds".They sent us to NatwestWe went there and the teller just swapped in a jiffy.Thank you NatWest for being the best. Lloyds should learn a thing or two from the Masters of Banking. NatWest.
