January 2024 by Nicholas Warner
Good place to talk to a human
December 2023 by Yolanda Benz
They're all RUDE. Terrible at their jobs. No manners & no sense. They'll leave you standing there for eons before even acknowledging your existence, when a simple "we'll be with you as soon as possible" would make the world of difference.The young girls that work here are ruining it.They don't give a heck about jack and talk to customers with ridiculous amounts of attitude as if we've done something to them personally. They clearly hate their jobs and are miserable working there - look for something else. They're absolutely bringing Vodafone down - to the point I actually don't want to renew my contract, just on principal.Why are they hiring people like this?
December 2023 by Eso Eso
When I went to the branch I told them that my direct debit card had changed and I wanted them to add a card number from another bank and a fat Indian woman told me that I had to pay an extra £45. I don't think they have the legal right to do that, it's a crime.
October 2023 by ADANA HURRIYET
The short Turkish girl was very rude and unbelievably disrespectful. I will make a formal complaint about her definitely.
August 2023 by Rosanita
Went here to purchase a SIM card, there were a few customers ahead in the queue, the wait time was about 30 to 40 minutes, as there were only two customer service agents in store. The service agent was friendly, efficient and apologised for the lengthy wait time.
June 2023 by julie ling
Nice place in woodgreen sad i have a contact with thsm in Hastings but I have to pay 25 pounds to talk to one off thsm but u don't snd were else bexhill or Eastbourne and all over London
June 2023 by Dylan Moore
The best shop in woodgreen best staff best kustomer service I buy ondurt pro max and I use bank karta 5 stars abi bravo malaka sou
April 2023 by Ivo Ivanov
Went there to terminate a contract,lady told me that can't help me.It's not OK on same place to be able to sign a new contract,but cannot cancel on that same place!
January 2023 by alec c
They not really worried about the customer
November 2022 by M Kinili
Avoid at all costs. This place is the slowest site you will ever come across. They would favour people who speak their language before everyone, no queue or respect to people who have been waiting for the last 1 hour.Absolute disgrace.
October 2022 by Farhan Mahmud Nayeem
Assistant manager with short hair and long beard is arrogant and not helpful at all. He don't even wanna talk to customers. Such people should not be in customer service.
October 2022 by Walid Bachi
They got a good customer services, the staff so kind, smiling, and helpful ? well done. (Bangladeshi man )
August 2022 by Antony Rudin
I bought wifi sim package for 1 month use. I called the switchboard to cancel the network registration for the sim after 2 days of use, they forced me to pay for 3 months. really bad . i paid the fee and felt the worst vodafone network in the UK.
August 2022 by Tanya Harrison
Waited at the front of the shop, for about 10 minutes. There was no acknowledgement of me standing there. When I asked if anyone was actually going to acknowledge the fact that I was standing there, staff responded very rudely and became verbally very defensive. Appalling customer service, not very surprised reading the reviews after being here. Avoid at all costs.
March 2022 by Ashanti Payne
Always go to the tall Indian man- AMAZING!!!Service is absolutely slow!Best to order online.5 staffs and the service is at the pace of a dying snail.Some staffs look clueless and others look like they couldn't be asked to work as a team.Vodafone company, need to reinforce teamwork training and workshops, or this store in wood green will be closed soon.
