October 2023 by Mark Johnson
Shocking customer service, never answer phone.
August 2023 by Irfan Rashid
Answer the bloody phone!!!
August 2023 by Gillian Moore
I had just been with the doctor and she prescribed pain killers as I had a lot of pain. I then went to Wells Co-op in Snakes lane east, given the chemist time to make up all the medications I needed and when I got there they told me it would take two days to deal with it. Fortunately a senior member of staff heard this conversation and immediately dealt with the prescription. I don?t know how they can say two days for something that takes five minutes. God help anyone who needs the medication urgently.
August 2023 by SÁSHI
They never answer the phone. I have to go in person to speak to anyone. They could at least answer and place on hold or get a queuing system.
October 2022 by Melissa Dawn
Staff are always very friendly in here. I usually call first to make sure that my prescription is ready.It is a very popular and busy pharmacy so I would suggest arriving in good time before closing so that you get served.I was once in line when a customer had been told by their doctor that if they popped in they would be given their prescription on the day. Unfortunately for the customer this was not possible as it was right before closing time so I would suggest always calling them before hand even if your GP has said to just pop in.
October 2022 by Mush Room
Shut at 2pm on a Wednesday with no note or explanation and phones are cut off. Need my infants perception that was sent there. I hope no one with a medical emergency has gone there needing their medication. Fuming, annoyed.
October 2022 by Marie Bytheway
Shut at 2pm on a Wednesday with no note or explanation and phones are cut off. Need my infants perception that was sent there. I hope no one with a medical emergency has gone there needing their medication. Fuming, annoyed.
August 2022 by Ali
Dreadful staff. Miserable, unhelpful and bad mannered.Shop looks like it is about to close down. Bare shelves and unkempt.I now use Mayors (over the other side next to Co-op) as much as possible.
November 2021 by Kamil Mucha
Hate to give out negative results, but here it goes: booked a flu jab with two weeks' notice, then received a phone call on the day (2-3 hours before the appointment) saying it'd been cancelled. I wasn't offered a new slot and when I asked, they directed to me re-book myself on their website. But then the website didn't take new bookings as it claimed "they needed to honour existing appointment first". Well (pun not intended), my wasn't honoured. Decided to get my jab somewhere else.
November 2021 by ????? ???????
do not order medicines on time, so you will have to wait long and tediously for the medication you need
October 2021 by Ab Safi
Stuff here extremely rude. They feel disgusting if you go there with even little bit of illness.
October 2021 by Wendy Lee
Exceptionally slow, poor service, unhelpful staff. After a week of trying and failing to pick up a prescription, I went to Chrystalls instead - so much better.
October 2021 by Laura Iscru
Poor service, in last 6 months always was a problem with the renwal prescription to all my family. Most of the staff unhelpful and rude.Even one star is to much for that farmacy.
October 2021 by tanima ahmed
Absolutely slow service. Making mistakes and also never pick up the phone. They hang up constantly so have to go in personally only to find meds aren't even ready
October 2021 by Savan Vyas
Had to wait 20mins on an empty store to get medicines for prescription which was supposed to be ready a day ago. Came back second time and again had a long wait. Really incompetent staff and service. Wonder if the owners or staff really care about customers.
