March 2024 by Linda Daoud
Rude and unhelpful !!
February 2024 by Beryl Scullion
I used The Conservatory for my sister's funeral yesterday, the Posy arrangement was absolutely beautiful and the lady in the shop was very helpful, would definitely recommend The Conservatory.
October 2023 by viji luxman
Ordered a funeral wreath over the phone. Came out exactly how I wanted and delivered directly to the funeral directors in a timely manner. Fantastic service
October 2023 by Mike Diplacito
Sorry to say the flowers we ordered for family funeral were very poor we chose large wouldnt want to see small. Lady was unhelpfull when i complained
July 2023 by Jo Graham
We used The Conservatory Florist for our wedding in June this year and we had an amazing experience with Gaynor.I booked an appointment with her to discuss what I had in mind for our flowers and she helped me find the right combinations, beautiful colours and she went out of her way to make sure we were happy with the options. We came in on perfect budget and the service and communication were exemplaryThe flowers arrived on time and from a lovely delivery personOur 360 experience with this florist was perfectThank you to Gaynor and her team for making the experience easy and a joy
July 2023 by Jo Gregory
We used The Conservatory Florist for our wedding in June this year and we had an amazing experience with Gaynor.I booked an appointment with her to discuss what I had in mind for our flowers and she helped me find the right combinations, beautiful colours and she went out of her way to make sure we were happy with the options. We came in on perfect budget and the service and communication were exemplaryThe flowers arrived on time and from a lovely delivery personOur 360 experience with this florist was perfectThank you to Gaynor and her team for making the experience easy and a joy
April 2023 by Joanne Walpole
Very unfriendly and very 'jobs worth'. All I wanted was to buy one of those cards that you put in funeral flowers. I was shown a sign that said they did not sell them. I explained that the funeral was on the IoW and that my daughter wanted to write her own card for me to take to the florist on the IoW the next day there was no softening.Told me to go to WHSmith, which I did but of course there was nothing appropriate.Won't use this florist again, especially as I'm not the only one who talks about how unfriendly they are.
January 2023 by Jennifer Hodges
I went in today on the off chance that the florist could help or guide me as I am getting married and have no idea about flowers and would like guidance.The approach of the lady when we walked in was rude. She asked what we wanted and when I said I wanted to discuss wedding flowers. She spoke in a cold, harsh manner ?do you have an appointment?. I didn?t however, she could have been polite and said can I make an appointment so that we could have a discussion.She then went on to tell me I should know what flowers I would like, asked to see a photo and then continued to be negative, unhelpful and to be honest rude.Getting married is stressful enough and when you go to someone in a field that you don?t know for advice and to pay money. It doesn?t bode well for a business when you are confronted by rude, harshness and feel like you?re being told off and as a customer, it?s just not acceptable.I walked out disappointed, upset and annoyed, I wanted to support a local business but will not be using this florist.
January 2023 by Savannah B
DO NOT BUY FROM HERE!!! -Go and buy from FORGET ME NOT Florist instead.I went into the shop to spend my money in the local area I live in to order 2 sets of flowers and send them to Kingston hospital to say thank you to 2 nurses who looked after me. Lady was very unwelcoming and said "can I help you?" in a very cold manner. She was very unhelpful and not willing to help or deliver and wanted to charge too much to deliver. I left the shop and went elsewhere.The nurses have been our heroes from lockdown and I decided after my treatment to show them some appreciation for the hard work they do looking after us. Shame on you, you wanted to charge me £10 each for 2 bunches of flowers to be delivered to the same department.I called Forget Me Not Florist and received the best customer service, great price flowers, affordable delivery charge, and a generally great, pleasant experience.
January 2023 by Brenda McDonald
Excellent service. Did a beautiful 50th birthday bouquet for me at short notice for 28 December - not an easy task with three bank holidays. The staff were friendly and welcoming and the bouquet was stunning!
December 2022 by Sarah richardson
DO NOT BUY FROM HERE!!! -Go and buy from FORGET ME NOT Florist instead.I went into the shop to spend my money in the local area I live in to order 2 sets of flowers and send them to Kingston hospital to say thank you to 2 nurses who looked after me. Lady was very unwelcoming and said "can I help you?" in a very cold manner. She was very unhelpful and not willing to help or deliver and wanted to charge too much to deliver. I left the shop and went elsewhere.The nurses have been our heroes from lockdown and I decided after my treatment to show them some appreciation for the hard work they do looking after us. Shame on you, you wanted to charge me £10 each for 2 bunches of flowers to be delivered to the same department.I called Forget Me Not Florist and received the best customer service, great price flowers, affordable delivery charge, and a generally great, pleasant experience.
December 2022 by Savannah Bailey
DO NOT BUY FROM HERE!!! -Go and buy from FORGET ME NOT Florist instead.I went into the shop to spend my money in the local area I live in to order 2 sets of flowers and send them to Kingston hospital to say thank you to 2 nurses who looked after me. Lady was very unwelcoming and said "can I help you?" in a very cold manner. She was very unhelpful and not willing to help or deliver and wanted to charge too much to deliver. I left the shop and went elsewhere.The nurses have been our heroes from lockdown and I decided after my treatment to show them some appreciation for the hard work they do looking after us. Shame on you, you wanted to charge me £10 each for 2 bunches of flowers to be delivered to the same department.I called Forget Me Not Florist and received the best customer service, great price flowers, affordable delivery charge, and a generally great, pleasant experience.
June 2022 by Kathy Blackbourn
Could improve on customer service, be a little more friendly and interested in when asked a question. Flowers ordered were acceptable but not outstanding
December 2021 by MaureenJ-75
I wanted to order flowers for my granddaughter and her fiancée as they had given birth to our first great granddaughter! I wanted something special and the lady was so helpful and recommended a hat box display of beautiful flowers which when delivered were stunning! I can't recommend this florist enough and the staff are so caring and bend backwards to please their customers! Wonderful service!
October 2021 by Maureen Jones
We used The conservatory Worcester Park for a funeral yesterday. The flowers were absolutely beautiful. The lady was very kind and helpful to us and we willdefinitely be using this shop for our flowers in the future.
