March 2024 by Kunal Patel
Very rude staff at the pharmacy. I think they should try to respect customers.
March 2024 by Mariam Hammad
I came to pick up my prescription on a very busy Sunday, there was only one girl working, Maya. She did a phenomenal job running around and managing it all by herself. She was so lovely to me and the other customers, showing compassion and kindness when someone mentioned his mother had passed away. It?s nice to see a positive person working in healthcare opposed to an emotionless one. I just wanted to show my appreciation, I haven?t seen such service like this in Superdrug before :)
February 2024 by Gulcin BA
Worst experience with the pharmacy here. They wrote down my prescription number wrong. And after i corrected it they still put me at the end of the queue and made me wait for 45 minutes. Even without saying a simple sorry. I would never go there again. Very bad service. Avoid as much as you can.
February 2024 by mazin alsadoon
This pharmacy have bad services every months they not send my prescriptions on time now i dont have any tablets from week age when i want to take my medication the pharmicist said I can?t give you wait tomorrow but tomorrow coming but they dont send sny things .
January 2024 by Hayley Smith
The most inefficient pharmacy I?ve ever come across. One person serving, no urgency, even with a queue. Waited 20mins to be served and give my details then had to wait another 15 minutes for prescription to be dispensed. You?re better off going somewhere else!
January 2024 by Nila Gajjar
Pharmacists completely gone downhill and useless now since the male permanent pharmacist left after over 10 years. Think his name was Faisal Ali. Never had to wait for prescriptions. After he left for years there hasn't been a permanent pharmacist. No matter how long in advance you take your repeat prescription to them, even 10 days later you go to collect, you still end up waiting half hour before ready. So 2 years ago I finally had enough and I stopped going there and go to Patsons chemist in Stoneleigh, who are excellent!But in past 2-3 weeks I've had to go collect my daughter 's medication twice and it's still the same. Wait for ages before getting served as the woman behind the counter is so slow to start with and then ends up saying its not ready, you'll have to wait. Today when I went again the usual lady wasn't there thank goodness, bit got served by another nice lady. But unfortunately the meds weren't ready and was told it'd be 20 mins as pharmacist was on her break, which was fair enough. Waited and waited and pharmacist finally returned back 35 mins later and was another 10mins wait before I got the prescription. I am so glad I don't go there anymore!
January 2024 by JIWON HEO
Waiting over half an hour for a simple prescription at this pharmacy.Four people working behind the counter but no competence, apparently.
December 2023 by Anthony Summers
Can usually get what you want and usually have offers available.Friendy members of staff
December 2023 by Lucy Lee
Great customer service and help in choosing the right perfume. Well recommended
November 2023 by JK
I had a flu jab appointment but pharmacist was in a meeting with staffs so I had to wait for more than 15 mins. Block a slot on booking screen if you have a meeting during those time!Before injection, she just asked my date of birth. No explanation of vaccination - is that normal? My husband went to Boots for flu jab and he said pharmacist explained side effects and asked allergies etc.
November 2023 by Pavel Rachitsky
Took them 20 minutes to find my prescription. Terrible, has been charged £10.00 for a prescription for my 19 month old baby when asked why the lady on the counter said i have to pay.
October 2023 by Alba ?AlbaSole?
I did the flu jab and the lady was very kind and I couldn?t feel anything! I also enjoyed some shopping while waiting!I only find very frustrating the selling part at the tills. It?s ok showing the offers but selling SIM cards and try to sell everything it?s too much!!!
October 2023 by Maria Goddard
Pharmacy never answer their phone when I call with medication questions. Although I get my meds from Superdrug I end up ringing Boots to ask questions! Also very off putting at the main till pushing products to the point of being really annoying. Although I?m sure the staff are told to do this I?m starting to avoid getting my toiletries in here sometimes to avoid getting so many questions.
October 2023 by Buddy Germani
Went in shop today found staff friendly and the service was pretty quick and Ellie was very helpful helping me get what I needed
October 2023 by Zozo Fofo
Nagarani Worcester park, she help me on the till regarding products. All the staffs from this store very friendly and helpful.