October 2023 by Jim Sheikh
Bad experience with owners here speaks volumes with business trust me allot more professional nd cheaper hair places around with kinder people so avoid
September 2023 by renbI9702HF
We enjoyed a wonderful afternoon tea at The Lowry Hotel recently. It was for a special reunion and everything was spot on, from the Front of House welcome by Chiara, who showed us where to head for and called a lift for us, to the bar staff and restaurant staff who served us with a smile. The patisserie was of a very high standard (the scones were a delight) and there was a good selection of sandwiches, tea and other cakes. It was a nice touch to offer the tea with champagne or gin as an optional extra. Our guest from America enjoyed a glass of Manchester Gin to complete the experience. Well done to to all.
September 2023 by Nughman
I booked the Lowry for a 4 day stay and it was the riverside suite, I ended up in the same room as my stay before, I was pleasantly surprised, inside the room had been done up much better, very spacious, very clean, layout was much better, . Bathroom had a major overhaul, the service from the staff on reception was brilliant. They are friendly and informative, I was checked in, in about 5 mins. My only gripes are the fact the meat dishes on the menu were not halal and I had to order food from outside but the hotel did not mind this. Although this is something the hotel should look into. The breakfast ordering was a bit of a farce, I ended up with someone else?s breakfast one day, the lady then insisted it was mine and brought my menu card up to show me and then she realised that there had actually been a mistake, she was very apologetic, but then we had to wait 40 mins till our actual breakfast arrived, then the following day we ended up with double the amount of food and stuff we had not ordered was also sent. Breakfast deffo needs looking into. Overall breakfast aside I highly recommend this hotel and the riverside suite.
September 2023 by AF2000_H
The most amazing and helpful staff!! I made an error with my booking. When I arrived they were so accommodating and so genuine in helping me. Pradeesh and all of the front house team tried so hard to find something they could do to help. They accommodated me and organised a room for me last minute at ease. He saved what could have been a holiday disaster and did it with such kindness. I honestly can?t thank them enough or recommend them enough for their hospitality.
September 2023 by ReviewerR13JA
Brilliant hotel. Rooms are fantastic. Food is great. Staff are helpful. Easy access into town and great restaurants and bars nearby. Gym and fitness suite are great. I always stay here whenever visiting Manchester its that simple, won?t stay anywhere else.
September 2023 by lovegoodservice1
Not sure there was anything more I could have asked for or wanted - pretty perfect stay. First time here, and usually I stay more centrally in Manchester City centre. Nice hotel, welcoming pleasant staff, nice modern clean room. Great breakfast. All very efficient. Nothing negative to say at all! But was only here for the night - arriving late me departing early.
September 2023 by Lisey2608
This is the 6th visit to The Lowry (first since lockdown) and it was the best without a doubt. The staff were really friendly and welcoming, the room was amazing and the breakfast was fantastic. I'll definitely be back.
September 2023 by FoodiefanK2343VC
Lovely afternoon tea with family. Food was delicious and service was excellent. Really relaxing restaurant and the best afternoon tea I?ve had in a long time. The cakes were delicious and the variety of savoury snacks were excellent.
September 2023 by gillyd2014
Fantastic Gin Afternoon Tea! A belated Christmas gift enjoyed whilst the pavements were belting outside. Without exception, every savoury and sweet treat was delicious. Service was excellent - friendly and efficient. Thank you Lowry!
September 2023 by St_Chris_10
A nice reception experience, friendly and helpful, followed by an easy transfer to our room - away from the lift as requested. The room was spacious and clean throughout with the most comfortable bed and pillows. We had the best night's sleep we can remember. We had a late supper in the bar, which was excellent - lovely food and service to match. Breakfast the following morning was in the restaurant area which was extremely pleasant and, again, the food and service were exactly what you would wish for. Add to this the excellent location with good secure car parking, it's safe to say we can't wait to have an excuse to return soon.
September 2023 by Jimzamir
Excellent over night stay amazing service all round highly recommended to visit if your in Manchester City centre walking distance to everywhere.very comfortable room clean and tidy will visit again .
August 2023 by koullac2016
I have been going to the Lowry Hotel for eight years now on business what can I say apart from excellent the level of service is 100% I have stayed in 6 star hotels in Dubai which are of course amazing and of course my option the Lowry Hotel is in the same bracket of course this is reflected on the Hotel General Manager Adrian Ellis and all his team : Reception and front desk manager Parrish Manager Halley Kitchen Reception team Porter Mo will go up and beyond to assist. Always greeting me with a warm welcome each month on my arrival. All my meetings are held at the hotel during my three day staff again the bar staff are of a high level of service mentioning Paul Greenwood and Christina with their colleagues . Once again I would like to thank you on behalf of myself and my company for the level of service you have provided throughout the 8 years and will continue . Kind Regards Koulla Constantinides BCR Legal Group
August 2023 by N5567DLannag
We had afternoon tea at the river restaurant with our youngest daughter. Denilson was looking after us made us feel very welcome and it was a special visit. Thank you Denilson for going above and beyond.
August 2023 by nward6310
Absolutely lovely experience dining at the lowry the hospitality was amazing and the food & drinks delicious. Rebecca and Naila were wonderful, and you can see how great Naila is at looking after her team and guests we definitely will be back :)
August 2023 by 878katyw
What an amazing experience! From the moment we walked into the hotel the staff where friendly and attentive. The restaurant had a tranquil atmosphere and the food and wine was delicious. The waiter Denilson particularly stood out - very smiley, informative and attentive. I need to mention the Lemon Tarte it was on point!
