January 2024 by Andrew H
The pharmacy staff cannot do enough for you! In a word, fabulous!
January 2024 by Tomas Jalowiecki
Helpful (and apologetic) staff who pointed me exactly to the shelf location of what I couldn't find......because they were out of stock.
December 2023 by Shere Din
Good pharmacy, most instore staff okay.
October 2023 by Eudora
Not much to say. It's just a medium large Boots store! Had a look around the store. Didn't have everything I wanted so purchased a few things. As with a lot of stores, seemed much quieter than used to be last time I went to this same store a couple years ago. Looks like the high street is slowly declining.
October 2023 by SF McInt
Manager needs to learn how to speak to customers without coming across as a rude D-head
October 2023 by sherline raj
Used the photo service here and it was pretty good.
September 2023 by Nikhil Dharmadhikari
Had a really bad experience at the counter of this shop this weekend. Mistakingly ended up buying Lemisip sachets instead of tablets. I realised this within a minute of paying for sachets. Went back to the counter with Lemisip tablets if I could exchange them for sachets but the lady at the counter straight away threw policy in my face that medicines can't be returned as per store policy. When I pointed her out that I had bought these from the very counter only few minutes ago and I am not looking for any refund but just an exchange , she rather rudely pointed that I had left the shop floor and therefore will not be able to exchange. The lady in question was talking across counters ( I was not even standing at her booth) and rather seemed to enjoy shutting down my request before I could even explain what has happened.While I totally understand my own mistake and the store policy, at times common sense should prevail!!! Also the interaction with the lady at the counter has left such a bad taste in the mouth that I will totally try and avoid this particular shop again.
August 2023 by Tanvir Anowar
Prescribed drugs are always available and also has wide range of products.
August 2023 by Jen Annor
Was in a rush just after to work to try and buy some items! Jordane and Nargas were so kind, easy to talk to and definitely helped take the stress out of the rush I was in! Unfortunately I couldnt leave this review on the boots site as promised but hopefully you'll see it here!
July 2023 by Melanie Wingate
I am aware that some pharmacists can prescribe antibiotics . It is a weekend , and I need to be seen and prescribed something for a painful UTI . I am an ex nurse , and well aware of the indications for antibiotics etc .I called the chemist to speak to someone who didn?t introduce himself . When I asked if he was the pharmacist - he replied ? er ? er ?. Yeah alright ? . Nine the less , I explained what I needed and he clearly didn?t have a clue what he was talking about . He told me that no pharmacists could prescribe . I told him that my cousin in Birmingham is a prescribing chemist . He then said ? none in a community pharmacy . My cousin works in a Lloyds ( I think ) , but deffo not a hospital . I asked him what the difference was - and he hung up .This was in between talking to his colleagues about something else ( while I waited online ) . I know that some people would let this go , but I?m in pain and feel really shocking . I don?t have the stamina to drive to the hospital and just needed access to the correct treatment until I could see my GP on Monday . My notes are all on the spine and I?m prepared to give a sample etc . Politeness and basic empathy wouldn?t have been out of place - nor would a little bit of actual knowledge from this man who apparently is the , er.. pharmacist on duty today .
July 2023 by Adrian Wood (Woodsy)
Large store , plenty of staff, not many customers so quick service.
July 2023 by Melissa J
Well stocked and spacious, quick check out, friendly staff.
April 2023 by Suzanne Drew
I would just like to say thank you to the young lady on the No7 counter who helped me yesterday. She beautifully matched my skin tone to a foundation and concealer and also helped me with tips to apply my makeup. She was very friendly and knowledgeable and I can honestly say I can't remember the last time I came across a customer facing employee in any industry who was as lovely as she was. She made me feel very comfortable, put me at ease and helped me with exactly what I wanted. Unfortunately I did not get her name but I will definitely be back to see her again. With the qualities that she has, she will definitely go far in any industry.
February 2023 by Julie Dawson
Went to ask about an exchange for a mascara I purchased before Christmas. It was not able to be used as it was so dry. A member of staff got me the manager to speak to who immediately said they could exchange it for a new one as it was unusable. Great customer service.
February 2023 by Chelle Scully
Boots photo service is great. Although when you're going to print out from your phone, maybe it a good idea to take your charger connector wire as it connects straight to their system. The wires that they have didn't fit my Samsung z - flip