August 2023 by Sami Schofield
I am absolutely appalled at how some people can treat a member of staff in this way. There is no way on this earth that what has been said happened! I know Anna very well after frequently visiting the shop and she is nothing but friendly and helpful!If you are not happy with an experience then go about it the correct way and don't plaster her name all over Google bad mouthing her because you didn't get what you wanted.Anna, keep being amazing you are doing a fabulous job and the majority of your customers agree!!!
August 2023 by Abbie Middleton
I visit this charity shop frequently and am frankly appalled at how one member of staff treated a young girl after trying to return something. I witnessed her being screamed at publicly and refused to be respected as a customer. Not only did she shame this girl but left her seeming very distraught from the interaction. I am appalled by how the staff treated her not to mention how expensive the prices are. I will not be returning to this shop as I do not want to support staff members that treat members of the public so poorly.
August 2023 by Maisie Quirke
Absolutely appalling customer service from Anna, she was rude, discriminatory and completely unprofessional.Whoever let this woman be a ?manager? should really reconsider their decision if they ever want people to shop here again.
August 2023 by Maddie Farnell
Just reading through the negative review and strongly disagree... Anna and her team are always very polite and I've been a long standing customer.... Keep up the good work you are doing a great job
August 2023 by Tony Moore
The manager in this shop really needs to attend a customer care course. She is extremely rude and abrupt with members of the public.
August 2023 by Oliver Lomax
Fab store here, would highly recommend popping, staff are always so kind and happy to help, and some amazing bargains to be had. X
August 2023 by a h
Disgusting customer service, really disappointed and will not be returning. The member of staff working was rude af
August 2022 by Jaynita Maru
The worst shopping experience ever. Fitting rooms not working. When I was trying on dresses on top of my clothes near the closed up rooms, I was rudely told to move near a mirror next to the till. Why would they ask me to try on clothes in complete public view? Option to buy clothes without trying only to have 2 weeks to return? Ridiculous.
May 2022 by Luda Krzak
Very friendly staff good selection of items
January 2020 by Paul Johnson
They always seem fine here to me. I have taken in loads of stuff. To be honest I don't really expect a smile. They are working for the charity too and anyone who thinks that they should be praised for donating a few items maybe thinks a bit too much of themselves. Personally I'm glad grateful for this people giving up their time to help a good cause.
January 2020 by Lucy Jones
Went in a while ago and found them very rude and unappreciative. I provided them with LOTS of expensive dresses and bags full of clothes and all I got was ?put it over there? and not even a smile or ?thankyou?. Would never donate to this store again.
January 2018 by Gemma Dutton
Called in today found the staff very rude and unhelpful.
