January 2024 by Akshay Ghate
Really excellent service for the Click and Collect. I called the shop with less than 5 minutes remaining to close, not only was my call answered but the staff ensured they have my order ready so that no one is delayed. Big shout-out to the guy who handled the call and delivery.It should be appreciated that most would not have bothered to pick up the phone let alone handover the Click and Collect order this close to shop closing time. Kudos to the great attitude and service. :)
January 2024 by Najaf Raza Zaidi
Good shoes gorgeous mens ladies and children's with other stuff
December 2023 by Justin Austin
Cher offered great service, If you need help then ask for Cher.
April 2023 by Khurram Mirza
One of the best quality shoes. Excellent service
April 2023 by Tony Lyons
I enjoy walking. I had bought walking/hiking boots from other places, but on reading the most positive review in the Which? Report, I decided to replace my fading ones with the Clarks walking boot.Like many, I remember Clarks being identified as the sensible shoemaker...So the product - first impressions are most impressive - lightweight, comfortable and stylish boots are spot on. If they remain so good after regular use, then my next pair of walking shoes will also be Clarks.Regarding the shop - the lady who served me was impressive. She checked the fit of my pre-ordered boots, answered questions well, and allayed my concern that there was very slightly more toe-room than in my existing boots - doing so from an informed view rather than a sales pitch.Product and shop recommended!
March 2023 by David Chase
Great shoe store with great products.
November 2022 by Melissa O'Meara
The service we had from Dave the manager at the weekend was fantastic.We had a problem with some school shoes that he replaced and gave us a discount on new the shoes as they cost more.I was really pleased with how they dealt with my problem.
October 2022 by Brenda Darlington
Very helpful staff - shame you have to struggle up a flight of stairs carrying young children.
October 2022 by Kelly Anderson
I was Very disappointed when I took my daughters faulty shoes worn for only 6 days back into store for an exchange and was told there was nothing wrong with them. The manager gave me a number to call but was on hold for over 20 mins. Won?t be returning.
October 2022 by Retro Retro
Brilliant customer service, if I could give 10 stars I would.
September 2022 by Alison Head
Great for kids shoes. Great service too.
June 2022 by SUSAN HAMPSON
Got some sandals for my partner and enjoyed some friendly banter with the very helpful staff. It was a pleasure doing business.
March 2022 by Loz Rogerson
The staff have always been so helpful and friendly with me measuring my childrens feet and helping choose new shoes :)
January 2022 by Athina Papaemmanouil
Must be the worst most unwelcoming Clarks shop I've ever been. You're asked for an appointment everytime you want to just browse kids shoes. Why should I waste my time booking and attending if there are no style's I like? How can I know that if I'm not even allowed on the kids floors? Moreover, I don't need anyone's help to buy shoes for my kids and I expect politeness and proper customer service, all missing from this shop. Well, their loss as luckily there are plenty shops in Alty that happily served us.
January 2022 by Linda Sant
Excellent shoe shop staff very helpful they go out of there way to make sure you are happy with the goods
