December 2023 by John Newton
very helpful
December 2023 by Jialin Zhou
The story began with me having a panic attack after realizing my "Easy Saver" account could not transfer money out into my current account when it was running very low (about to overdraft), and I happened to have an international flight leaving soon. I thought that I would have to sadly cancel the flight due to unable to solve the issue over the phone.But I was glad that I didn't do that and decided to take a leap of faith on the nearest Lloyds Bank branch to the Manchester Airport.The clean and tidy branch lied in a quiet cosy town. After entering, a modest and polite lady, Laura (Apology if I'm not spelling it correctly), welcomed me from the waiting area and patiently checked my information, which erased some of my worries after hearing her calming voice. She then professionally tried her best to communicate with the remote team about my situation for me and helped me figured out a smart temporary solution which was more than I could fancy so that I could still travel and pay without having impacts on my credit. (Though I still need to bring paperwork after I returned but if they let me do the standard way I would not have my travel possible).I'm more than grateful for her help, and I'm more than satisfied for the service standard provided by the team here.
November 2021 by Mark Wakefield
All good problems sorted
September 2020 by Y. Sharbatji
Helpful and applying safety procedures
September 2020 by Fiona Allsop
Brilliant customer service
January 2018 by Daniel Rogers
When i first joined Lloyds this branch was usually staffed well and actually open when it was supposed to be. Now if you go here to deposit anything or talk to someone about your account etc, you will have to wait in a queue as there is never enough staff on to deal with the volume of customers.
Overall a poor experience, i have personally changed banks due to this being the case in this branch and the sale branch.
December 2017 by Moto Street Hawk
Close at 4:30, but shutters are down most times of the day.... what about cheques?
October 2017 by Amina Helveston
No fun
September 2016 by rossalchemist
A lady pulled the shutter down telling me to wait for her colleague. I waite
