November 2023 by suni reddy
Good customer service helped with evri parcel
June 2023 by Daniel Russell
Customer service is very poor!Rude staff and very poor customer service.Also watch out for the deals they plaster all over the store, when you get to the till and they don't honour them. Be careful and make sure you know how much you are paying before you go to the till.I have been overcharged 4 out the last 5 times I have visited here recently, I call them out at the till every time and tell them they should honour the deals that they promote!It really is shocking and its no way to treat the locals that keep these shops going!I won't be shopping here again.
April 2023 by Jonathan Giles
Tried to drop a parcel off here through Evri. Staff member just couldn?t be bothered. Useless
February 2023 by A PS
Only now do I look at the reviews and issues people had dropping off parcels . If I'd have known I would steer clear! Everything that's been said I 100% agree with . Very dismissive and not willing to help or even attempt to help it's clearly to much effort for them , not as if they've anything else to do by the looks of it . Dropped parcels off elsewhere at coppice av with no issues at all.
February 2023 by Kat Parkinson
The rudest staff and awful customer service. I wouldn't use this shop for anything other than picking up parcels and I now begrudge even that!!
December 2022 by Jonathan Black
This review is based on a recent visit. After experiencing disgraceful customer service I looked at some previous reviews. ?Rudest staff on the planet? one customer said. ?Vile customer service? another said. I couldn?t agree more. The attitude of the staff in this shop is abhorrent and they should not be running a local facility like this.
December 2022 by BARBARELLA 72
Rudest staff on the planet can be found here. I only drop off parcels in this store, and I get the same treatment EVERY SINGLE TIME. Staff annoyed, eyes trolling if I am dropping off a parcel. just unbelievable.
December 2022 by Gemma McHale
I had a gas card emergency and the chaps in the shop couldn't do more to help me, they were really helpful and kind considering I'd been to 2 other shops for replacement gas card and they were useless but the chaps here at Hayes lane fabulous saved my but from frost bite... Thank you
December 2022 by Sabrina Atherton
Thank you very much to the guy with the beard who helped me today.very grateful.
August 2022 by Maryam Taher
The most awful customer service I?ve ever experienced in this nisa localVery bad attitude especially when you go to collect or send parcels
August 2022 by Emma Christina
Vile customer service, as soon as we walked into the door the cashier went around the corner to avoid us. I tried to speak to him and he didn?t even look at me, then asked me to repeat what I had said. Just over all a painfully awkward experience, the other 2 workers were nice enough just the older guy who?s probs sad about his own life x
August 2022 by Marie Pickup
I go here with all my parcels, collection and delivery. I also buy things from this store. I find the shop well stocked, clean and things are easy to find. The staff have always been very helpful to me and i am always served with a smile ?
July 2022 by Emma
Vile customer service, as soon as we walked into the door the cashier went around the corner to avoid us. I tried to speak to him and he didn?t even look at me, then asked me to repeat what I had said. Just over all a painfully awkward experience, the other 2 workers were nice enough just the older guy who?s probs sad about his own life x
July 2022 by Emma christychrist Cohen
Vile customer service, as soon as we walked into the door the cashier went around the corner to avoid us. I tried to speak to him and he didn?t even look at me, then asked me to repeat what I had said. Just over all a painfully awkward experience, the other 2 workers were nice enough just the older guy who?s probs sad about his own life x
June 2022 by k c
this Nisa is the worst i have come across in terms of customer service! i would give zero stars! the staff are rude and unhelpful and super dismissive when it comes to issues with evri delivery service, not professional and their knowledge is limited, all they do is fob you off. won?t be going there again, twice this has happened, i find a different evri drop off/ pick up point. wouldn?t recommend at all!
