March 2024 by Moss Bank Services
Great service very helpfull
January 2024 by Shel Walt
No post for weeks. When collecting in person, staff are often rude, automatically assuming you are going to complain. Legitimate concerns about missing birthday gifts, cash, parcels and bank cards were met with a shrug of the shoulders and a point to a phone number to contact. Was told "You and all these people behind you" when asking if they could look again for my missing post as I had only been handed 5 items for 3 weeks worth of post, just before Christmas. Have advised friends and relatives to use Evri, DPD, etc if delivering anything to us these days. Only just Amazon for gifts as Royal Mail deliveries do not turn up.
January 2024 by S D
Regular post doesn't happen. Once a week if we're lucky. Ten days with nothing recently. When I rang I was told the delivery office had had a large influx of mail. Well I wonder why that could be? A gift to online greeting cards.
September 2023 by Stephen Smart
Tried calling 5 times and is always hung up on their end before I speak with anyone...
January 2023 by John Shuttleworth
Very helpful collected our post.
December 2022 by Take No Bullshit
These incompetent workers kept my parcel at the office on the day that they was supposed to deliver, after i paid for Special Delivery Guaranteed 1PM. They will not answer the phone either because they are aware of the problems they caused me and others. Disgrace
November 2022 by Dave Warburton
Very helpful at Altrincham sorting office.
August 2022 by stuart sumner
They gave us a Wednesday delivery but we redirected it for Thursday which they confirmed but still came on Wednesday as we weren't in.Sorry but very bad communication between departments hence the 1 star rating
March 2022 by Mohammad Abufara
Very good customer service
October 2021 by Allan Garside
These clowns play a game called Knock and Run, only half the time they just post a card saying unable to deliver.I was actually stood behind my front door when the card came through the letter Box.I opened the door straight away and saw him in his van. He them gave me the parcel.Parcel Force, should be renamed.Parcel Farce....
July 2021 by Cheshire Pete
They seem to care more about people on their phones than providing a decent service. I was told I was lucky that I was allowed to have my parcel as I had been on my phone while queueing (even though I was on headphones, very quiet and stopped talking when it was my turn. Sulky, unfriendly staff, opening hours are a complete joke, they should be open when people want to collect their parcels. Awful place, I would give zero stars if possible.
July 2021 by Me Mooo
Great staff always extremely helpful. Very kind and will always go above and beyond to help you with your needs. Thank you
May 2021 by Paul Johnson
Good place to drop of parcels
January 2021 by Mark Gregory
Place of work so I don't think I need to say much more
January 2021 by Keith Wilds
Parcel stuck in system at Altricham and find it impossible to contact anyone
