February 2024 by Natalie Fahey
Always pleasant, used multiple times and will continue to in the future.
January 2024 by J Matthews
Had several keys cut from Timpsons Altrincham in recent years. Many of them have snapped. Last time I complained they suggested it was my fault but actually the keys they provide are VERY thin. Another one just snapped today.
January 2024 by Sophie Taylor
Quick, efficient, and extremely kind team! Will be returning.
November 2023 by Neil Geddes
Replaced watch battery and took care about the button conditions
October 2023 by Diane Douglas
Went to replace a car key battery. I hadn?t done my research so had no idea what one costs. He charged me £15, to open the back and pop a battery in. Less that 20 seconds to do. I have since found out you can get these batteries for less than £5! Don?t use this shop he is genuinely ripping people off!
October 2023 by Stephen Quinn
Simple heel replacement. Said it would be 4 days. Stared at me in a rude manner. Zero customer service attitude as if he was doing me a favour. Not recommend.
September 2023 by Kylie Roberts
Went out of his way to mend my daughters school shoe quickly, really reasonably priced for repairs and key cutting. Would definitely recommend.
August 2023 by Pif Andrei
Went to copy a key, the employee was speaking like he owned a country or is the president of fifa. ?Refused to copy a car key unless i buy his. Some mumbo jumbo liability through i already had warranty for the key ,from the place i bought it.Refused my money but i bet he complains a lot that foreign people steal their customer and jobs , and that's why the economy going down.Well , it couldn't had been done without the help of this employee, or business owner ot whatever, that's sending customers away instead of taking their money. Pure laziness . He rather not do it then deal with customers , unless he can charge the moon.Then he goes home complaining to his partner , how he's tired and exhausted from " all this work" he done. ?
July 2023 by Hannah Seager
Lovely team, went to sort engraving of a dog tag- cheers! X
March 2023 by Bazour Esrifarni (Baz)
Timpsons is a service that should be cherished and not lost.
March 2023 by Goatface Deluxe
Ruined some £400 boots. I just wanted a new bit of rubber on the heel, not for the Northamptonshire handmade boots to be roughly sanded within an inch of their lives, dyed brown, not stapled properly and left unfinished. One heel is higher than the other Left two random metal nails in a completely random place in the back of the heel and some glue all over the front. Ruined, gutted
March 2023 by Maz
Timpsons is a service that should be cherished and not lost.
October 2022 by Joao
Timpson lost a watch I left there for a battery replacement. The gentleman at the counter said I would have to wait a week until his colleague is back from holiday to ask him if maybe he knows where the watch is. I asked him to kindly call the person, and he responded that his colleague deserves his holiday. Fair point, but a 5 minute interruption for a £300 pound watch seems reasonable to me. Shocking.
October 2022 by Asad Iqbal
Amazing service as always! Changed my watch battery for two watched always worth getting the lifetime guarantee batteries! One was replaced with lifetime guarantee hassle free so got my other watch battery replaced with lifetime guarantee too!
September 2022 by Mark stocks
Excellent service today(30/08/2022)Polite, speedy & friendly
