November 2023 by Katie WISEMAN
Visited the store recently and booked a holiday.Michelle was fantastic, very knowledgable. Would highly recommend visiting the store if you?re wanting to book a holiday.
November 2023 by Poppy Stockdale
Went in looking for advice and came out with my dream holiday- the knowledge the team have is excellent. Highly recommend! Thanks again! X
October 2023 by Janet McKenna
We visited the store for summer holiday inspiration. I sat with Michelle who was very knowledgeable and extremely helpful, she had worked previously over seas and gave some great recommendations .We have left extremely happy and looking forward to our holiday! Thanks again Michelle see you again soon.
October 2023 by Jessica Murawski
Great Service and friendly staff. Booked my families holiday there and everything was as the agent explained. Holiday booking made simple. I?ll return for my future bookings.
July 2023 by Gordon Watt
Hannah was very helpful in explaining online boarding passes, baggage drop off and wheelchair assistance. Excellent customer service.
May 2023 by Laura Hitchen
I'd really like to thank Hannah who went above and beyond in order to help us after our flights we're pushed back. Hannah really cared and tried her best to help us, she's an asset to the team.
May 2023 by Jayne Ingham
Tiziana is absolutely amazing. I cannot recommend her customer service highly enough. She is friendly, professional and totally committed to finding the perfect holiday. Tiziana has such a pleasant manner and sends emails with all the information you could possibly need in an easy to read format, so it helps make the perfect choice. The personal service is so much better than just browsing through the app or internet. Excellent, 5 stars :)
May 2023 by Rebecca Davies
Just booked a holiday to Mexico, Hannah was very helpful and made the experience as smooth as can be, also gave us recommendations on activities and places to visit whilst there, thankyou!
April 2023 by Steven White
I would like to thank the staff at TUI Altrincham (especially Hannah).We?ve booked a second trip to Egypt & nothing was a problem. If you are thinking of booking a holiday I would highly recommend this store
March 2023 by Caitlin Blackwell
Would like to say a massive thank you to Hannah for booking my holiday so smoothly. We got a great deal in Spain and Hannah was able to answer any questions we had regarding transfers , luggage etc. Will be back soon!
March 2023 by Chloe Foster
First time booking a holiday in a store & wont be the last! The ladies are all so friendly and professional, always there to help with any question no matter what it might be! Thanks again Ladies ?
February 2023 by Vickie Li
After researching myself for a long, long, time, Hannah managed to find us our perfect holiday after a few phone calls and email exchanges! It is evident she has a sound knowledge of the resorts and was able to cherry pick to our requirements. Very friendly and supportive staff. One star removed as sometimes it was difficult to reach them over the phone, I believe they were probably busy with appointments and walk ins.
February 2023 by Alexandra Fletcher
Great experience at the TUI store thanks to Nat, who helped us book our holiday. She was very knowledgeable and helpful with great customer service! We will definitely be back for any future bookings ?
February 2023 by Linda Downs
Can?t thank Natalie at TUI Altrincham enough, for her outstanding help when dealing with a very complex matter. Her liaison between myself and the exceptional circumstances team was invaluable, and resulted in a very satisfactory outcome. Brilliant customer service!
February 2023 by Mitchell Lawrence
Popped in to the TUI store this afternoon to enquire further about a holiday we?d seen online. Me and my partner had a great experience in store resulting in us booking the holiday there and then, leaving the store very happy. Thank you Natalie for your help and excellent customer service.
