Awful customer service. I bought blinds from them few years ago and need replacement parts, I was refused them as the order was placed more than 5 years ago and they can't locate it, even tho they still selling exactly the same blinds!Terrible!
February 2023
Don’t use! Same as blinds direct, or blinds-direct….customer service utterly useless, install inst online and difficult to navigate - long story short, wrong fittings for unit purchased - no help whatsoever - never again! Devoid of common sense!
January 2023
Great blinds but disappointed when one blind mechanism broke and was just out of warranty by a few months months and rather that offer me a part to fix the mechanism of the broken blind there customer service wanted me to pay for a new blind costing £150 so went elsewhere for the part .
