January 2024 by Charlotte Chalmers
From the outside it looks abandoned.They took over 4 weeks to return my jumper, when I went in they had no idea where it was and said the manager would bring it in? Seemed like they had no idea what was going on and were just trying to palm me off, then randomly the jumper was found, so I feel like the owner or someone who works there had taken my jumper home and worn it, thinking i wouldn't come back for it. I wouldn't bother using this place, looks really grotty inside and don't trust them to look after my belongings.
December 2023 by Joanna Vernon-Cole
Took a 6 month old coat to be dry cleaned and it came back damaged. I called into the launderette to show the lady there and she said she'd get the owner to call me back. He didn't. I have been in 4 times since and each time they assure me they have passed the messages on but he's still not had the courtesy to call me to discuss this. I am left with a damaged coat and awaiting a call from a business owner who has no consideration for his customers. Avoid at all costs if you value your clothes.
September 2023 by Carol Harrison
We use this launderette to wash and dry our bedding as we don't have space at home. It's supposed to open at 8am. The person opening up is always late. There aren't enough driers and the washing machines seem to be set on programmes longer than necessary. The old manageress was on time and nice, the new one is late and rude. Needs sorting, won't be using after today.
June 2023 by wayne speakman
Very good service staff are very good with customers and helpful
April 2023 by Leona Williams
Don?t use this place, £18 for a double quilt and £8 for 1 feather pillow. The pillow was soaking wet and the quilt was damp I was to dry outside and try dry my pillow before bed. The whole point in me using the laundret was so I didn?t have to mess around after work trying to dry them to be charged £26 to sort it all myself! Rude staff when I rang to say it wasn?t dry and was told this is due to the pillow being feather which I paid extra for a feather wash and dry! Won?t budge on giving a refund, avoid!!!
April 2023 by Josh Holcroft
The mother and daughter are very helpful
April 2023 by Vikki Lockwood
Worst launderette I've ever used. Half the washers/dryers were broke, those that did take my money didn't give the wash I'd requested, 60° washes washed on cold wash, didn't spin correctly which meant more money in the dryers. Lady behind the counter (manager apparently) was very rude and unhelpful. Dryer doors don't fully close which also meant more money. Manager was constantly on her phone with a cigarette in her mouth at the door which meant the shop contently stank of smoke. I had a lot of washing to do (15 loads approx) and spent a lot of money in there but the manager was contently complaining at me because I was using so many machines. She would rather have had empty machines than let me use them saying they should be available for her regular customers and not me. I told her I'd used the launderette before but she insinuated I was lying by saying i hadn't because she'd never seen me before. Would also only give me £40 worth of £1 coins even though I spent £153, meaning I had to drive to the post office to get more. One of her customers kindly exchanged £5 for me in front of her and she still didn't offer to exchange more. She was also quite rude when telling me to empty a dryer infront of another customer when I'd not even finished using it. I was there a long time and every minute of it was uncomfortable. Wouldn't mind but it wasn't even my washing. I was helping a family member out. Please be mindful that the manager does not want new customers, the machines are for existing customers and the manager made that quite clear. I asked to speak to the manager and she told me she was the manager so I asked for the owners number but she refused to give it to me. There is CCTV in the launderette so if the OWNER is reading this then please view it. Your manager has lost you a valuable customer who will not be returning. At no point in the 5 hours of me being there was any of your customers turned away. I was there the date of this review.
February 2023 by Doreen Jones
Lost 2 duvet covers in December 22 and refuses to sort it out won't even speakto usService: General bedding cleaning
February 2023 by Tracey Tinsley
Great service thank you ladies both lovely mum and daughter
December 2022 by Billie-Jo Jolley
Sent my partner today and the lady had a right attitude. Got my quilt and memory foam topper back gone to put them on the bed and it?s still filthy, soaking wet and I don?t think the actual duvet has even been washed. Oh and it cost us £50 which she demanded up front!! Very arrogant and will be ringing in the morning, I will never use here again.
November 2022 by You Dee
About 5 weeks ago I had a double 13.5 tog double duvet washed ready for winter, it seemed fine. But took it out of the bag to put on the bed and horrified to find the duvet was full of mould and mildew. In only a few weeks. So it obviously must not have been dried properly. Lady would not budge on this, would not try to wash again or anything. She actually called me a liar when I took it back. £18 for nothing, No customer service whatsoever, I know never to take anything there again. I am as honest as the day is long and she called me a liar. Shocking serviceService: General bedding cleaning
August 2022 by kimberley Anderson
Good place to wash a king size duvet £6 as of July 2022
July 2022 by C H
I had a service wash for the first time good prices friendly staff member make you feel welcome definitely be back
June 2022 by Jemma Cunliffe
I had a service wash for the first time good prices friendly staff member make you feel welcome definitely be back
May 2022 by John Horrobin
Great place to do your dobby and very good Staff ,do a great ironing service also .
