March 2024 by stuart wall
Excellent respectful service
March 2024 by Valeria Morales
An Exceptional Experience at Suzuki Colin Appleyard LTD!I recently purchased a new vehicle at Suzuki Colin Appleyard LTD and I couldn't be happier with the service I received. From the moment I walked through the door, I was greeted with a warm welcome and a level of customer care that exceeded my expectations.Nick, my salesperson, was a true professional in every sense. His knowledge of the vehicles, willingness to answer all my questions, and kindness throughout the process made the purchasing experience smooth and stress-free. He was always attentive to my needs and made sure I understood every detail of the buying process.Additionally, I must commend the excellent work of Dean, the manager. His leadership was reflected in the welcoming and professional atmosphere of the dealership. His focus on customer satisfaction is evident in every interaction, and I am grateful for his commitment to excellence.Overall, I am more than satisfied with my experience at Suzuki Colin Appleyard LTD. From the moment I stepped in until the day I drove my new vehicle off the lot, I felt supported and well taken care of. I highly recommend this dealership to anyone seeking first-class service and a hassle-free buying experience.Thank you, Nick, Dean, and the entire team at Suzuki Colin Appleyard LTD, for making this process so exceptional! I will certainly be back in the future and will encourage others to do the same.Five well-deserved stars!
March 2024 by Prashant Pant
I recently purchased Honda civic with high hopes and excitement. However, my experience quickly turned sour when the car broke down within a week of ownership. It's incredibly disappointing to invest in a vehicle only to have it fail so soon. This unexpected breakdown not only inconvenienced me but also raised concerns about the overall quality and reliability of the car and now there is a problem with the back door as it?s not opening from inside .
February 2024 by William Thong
As new comers to UK, we know absolutely nothing in UK car purchase. Colin Appleyard LTD not only delivered their excellent services professionally (such as explained the car specs, told us what documents were needed, gave price with detailed breakdown, took videos of the cars and emailed us during our selection process, etc.) when we were still aboard, their colleagues (especially John Crichton) are so kind and enthusiastic to walk us through and kept us updated all the time about the whole process, which have given us "peace of minds" so that we can care free about the purchase and still can get our beautiful Suzuki once we arrived UK! Thanks John, Dean, Amanda!I definitely will shop again when I need another car, come back for services, and recommend Colin Appleyard to my friends and you if you are reading this.Definitely 15 out of 10 if I can score it. 5 stars is not enough~
February 2024 by dave scholes
Great staff helpful
February 2024 by Kieran Mee
Angela on Service is a star - Great service, thanks!
January 2024 by Jintu Kunnumpurathu Joseph
Good customer service
January 2024 by Darren Hogarth
Took my Subaru sti for a service and mot, friendly staff and excellent service. Will use again!
December 2023 by Joe Hegarty
Top service all round. Chris and the team were very responsive and got us a lovely family car at a very good price
December 2023 by Jacqui Dunkerley
Car in for service and MOT dropped me at my home (only live very close) and picked me back up, kept me updated throughout thank you for great customer service and efficient work.
December 2023 by Chris Welch
I want to say what a great service at Colin Appleyards ashton branch. Angela was amazing. Kept me updated on the repairs. Friendly and well experienced service team. Would highly recommend them to anyone.
December 2023 by Suzanne Ralphs
Absolutely amazing here . Lovely people got time to answer any questions. We dealt with nick who was fab nothing was to much for nick went beyond what we expected 5 star service highly recommended
December 2023 by Sam Rulz
Very good customer service
November 2023 by Luke Forrester
I recently visited Suzuki Colin Appleyard in Ashton-under-Lyne for a recall service, and I must say, the entire experience was outstanding.From the initial phone call, where they took the time to explain the recall process and schedule a convenient time for me, to the follow-up email that not only reiterated the details but also suggested exploring another car to potentially save money ? the communication was top-notch.When I arrived, I was welcomed by Josh Barton, who not only proved to be highly knowledgeable but also incredibly friendly and open. He took the time to discuss the recall details with me and even offered me a cup of fresh coffee. Josh, along with Dean, guided me through the possibility of saving money on my plan by showing me another car. They were extremely supportive, providing a personal car tour video for me to review at home.The service extended to the reception as well, where the staff were not only friendly but also created a warm and natural atmosphere. Their interactions with each other reflected a positive working environment, contributing to an overall pleasant experience.I am genuinely impressed with the exceptional service I received at Suzuki Colin Appleyard. The staff went above and beyond to ensure I had all the information I needed and made the entire process smooth and enjoyable. Highly recommended!Luke
November 2023 by Eiman Ahmed
Despite the not so pleasant experience of purchasing a car from here my dad referred a friend to your Huddersfield branch, as Suzuki is a reputable car manufacturing, they just have the misfortune of working with a showroom that employs staff who are both rude and unpleasant to interact with. For referring someone my dad was supposed to get a referral bonus, I have been chasing this for months now out of principal, since July. Amy treats me as if I don?t know what I?m talking about and lying about things she?s said to me and has made my dad feel belittled and like an inconvenience due to him not being fluent in English, hence me dealing with any issues, sadly every time I have called I have the misfortune of having to speak to her since she was the one who sold my dad the car and for some reason no one else is willing to deal with anything. I last rang asking to speak to a member of the manager team and I was told the manager would call me back that day, this was on 24th October.It is incredibly frustrating having to constantly get in touch as I do have a job and can?t spend every day calling and asking people to fulfil their promises to their customers.If I could give 0 stars I would.
