January 2024 by Sarah Schofield
I have been going to this shop for years and I don't have a bad thing to say. The staff are always really friendly and helpful.
December 2023 by Brian Hill
No idea where bad comments come from for this store. Used them two years ago they were good then, just used them again to upgrade lads are really good and helpful, and Dan sorted the change of two phones again brilliantly. More than recommend.
August 2023 by Floorsub
Had some mobile blues but Ashley and Nawal soon had them sorted and our way.Really good technical service which was delivered with a gsoh too thanks!
July 2023 by lorraine Rothwell
Do NOT go into this shop, this shop is lucky, as you have to put a star to actually comment.Its a shame that the state of things today that the customer is no longer key according to the staff here. Its all about the sale, I only went in with a problem on my whatsapp. I was with O2 for sometime and had no problem with the service, the call centers are really helpful, but the minor people in here are just liars, I asked Jack to do a simple task clearly and precise and he decides thinking it was clever not to do it, Virgin media are NOT in my area which I pointed out but Nawal and Jack at this shop said it was. So I potentially signed up as thought it was a good deal, till I was contacted by Virgin that it is NOT in my area and would have to run cables to my house, which was mentioned to them but they still insisted i had it. When going in to complain to the assistant manager (which was a bad move) he wasn't interested. As for the problem with my phone she persuaded me that I needed a new one (Iphone14) LOL!!! couldn't transfer everything to it, as said I had to go to the Apple shop. I get I had the choice to say no but when you think you are speaking to the experts you don't always question it. I decided to go to EE who have sorted everything for me transferred everything to a phone with no problems, for sym only £13 per month, where they wanted to charge me just for the commission and sale sod the customer for £52 per month hence why I am no longer with O2. Its weird how a half decent network can loose customers daily from this due to incompetence in the shops. I suggest O2 look at this very closely.
June 2023 by David Knowles
Terrible customer service, bought a Z4 Samsung Flip in November, on staff recommendation. Screen went black this week and the assistant said the screen was cracked....IT WASN'T! Said they would have to send it for repair taking 2 weeks with no loan phone. Won't be going here again and won't buy Samsung.
May 2023 by Raymond Rayson
Brilliant service from all the staffSorted my phone out
April 2023 by Dave Leach
Young lad who served us was extremely helpful.
March 2023 by Amanda Smethurst
I was going to get a phone contact from here back in January 2015 but the place was so overcrowded right to the door, there was no way to enter. With me working double shifts on Saturdays back then, Saturday after work was the only time I could come and get a lift to Ashton. Ended up going with another phone company that completely ripped me off in the long run.
March 2023 by Polly Smith
Excellent service, sorted everything out quickly and easily. Very pleasant to deal with?
March 2023 by A Ward
Jack explained everthing about the phone I bought in a very understandable manner did not rushWill definitely go back
February 2023 by Yvonne Rodgers
Absolutely fantastic staff. Very helpful and polite ?
February 2023 by Frenchie?s Kitchen & Grill
Came in just before closing time on Wednesday 18th January 2023.Cannot rate the lads here enough, extremely helpful & friendly.The guy who dealt with me was really lovely & cheered me up so much after a rather terrible day.Thank you so much.
December 2022 by julie lydon
Staff really helpful and friendly ?
October 2022 by Charlotte Bennett-smith
I went in to get a phone upgrade and was in and out within 30 minutes with a new phone, cheaper monthly bill and a free Chromebook. Fab service
September 2022 by Kathryn Bamford
Really friendly helpful staff. Would definately go there again for any help.
