March 2024 by Will Binnie
Has to be one of the worse sorting offices around sick of paying for 24hr delivery and it taking days or a week to arrive if it turns up just lately we are getting a number of these attempted deliveries which are blatant lies no card left not that it would matter 4 people was in the house 2 yappy dogs and a ring door bell that proves nobody cameTo make it worse says they attempted the delivery at 12:40 but it didn't actually update on the tracking until gone 4pm so nearly 4hrs later so I jumped online to see the sorting office opening times was saying it was open until 7pm so I thought I would save the headache and go get the parcels myself gets to the sorting office to find it was closed and according to the sign outside they only open for 2hrs a day in the morning so the opening times on the site are useless not that it would of mattered anyway as apparently now all collections are now done from Hyde sorting office not ashton anymore so it would of been a wasted journey either wayI know I could of tried ringing the sorting office but from previous experience it's as much use as a chocolate oven they never answer the phone I've literally spent over an hour in the past trying to get through with no luck just to go in person and get my parcel in 2 minsThey really need to sort out who they hire since the strikes and the pay rise they got the post is awful if its not late it's foreign post men who seem completely clueless delivering to completely wrong addresses 2 streets over dumping under a picnic table of a cafe on a main road or taking a pic of a parcel in their hand in pitch black so you can't make anything out then marking it as delivered to a neighbours then going out to find it dumped in your yard for anyone passing by to stealThe amount of complaints on local pages since they strikes is unreal they way your going your will put yourselves out of jobs since everyone's already looking to different couriers
March 2024 by Jamie Byfield
My postman is by far the worst have had numerous issues with him even though he says 'its not his usual round' even though it has been since we moved in nearly 3 years ago. Today was due a parcel which they stated they attempted delivery which is a blatant lie I've been sat here all day and my ring doorbell also further proves this no postman has been.
December 2023 by Razzmatazz
Absolutely useless, never open when advertised, don't deliver properly, don't leave cards. I've spent the last two days running around for a parcel and still got nowhere. They're a joke.
December 2023 by Angela Edwards
There's always a delay in expected post. And now, I'm told they're closed, due to structural problems in the building.
December 2023 by Ste Hadfield
package due to be delivered 2/12, email says it will be between 7:15-11:15, at midday i get an email that there was a "request to not deliver to my address on that day", no mention of why or what that means. current tracking status today (5/12) "currently at ashton sorting office, due to be delivered today", same as yesterday. so i figure i'll bite the bullet & wake up 4 hours earlier than i need to to go to the sorting office myself & see what's going on. i arrive to find... the place is "temporarily closed" & my nearest sorting office is now hyde. this is the second time in a month that a package has seemingly just entered the bermuda triangle once the tracking info says it's at the ashton sorting office. all i can do now is wait for an hour on hold to speak to someone who's usually quite helpful. in fact just now i've had a delivery! not the package in question, the delivery guy has no idea where it could be as he has the only thing to be delivered to this address. he also said the closest sorting office is manchester, not hyde. glad i didn't make the trip to hyde for no reason too. i guess i should start using another courier wherever possible.
December 2023 by BLUEPURGATORY
This use to be a very good parcel office, however it is never open. Even when it is supposed to be open, they leave customers waiting outside in the cold without having the decency to tell them they won't be opening.
December 2023 by Ian Butterworth
Been waiting for a delivery for several days, the last 3 days I've been informed its being delivered but never arrived. Today I called at the delivery office in Ashton to hopefully collect my parcel but it's closed due to one person being off sick. Very poor service.
December 2023 by Aleksandra Dimitrova
Bad survice...
August 2023 by caroline walker
Yet again Paul delivering parcel... can't locate my address I've only been here 18 years and it's strange that every other postman can find me. Was the parcel a little heavy I apologise if it was ..Text sent at 8.32am to say I would receive by 12.55 .This was urgently required???Can't collect as the sorting office only open til 10am how ridiculous ?
August 2023 by Sacha Torregrosa-McGough
Tried updating the opening hours but some muppet keeps rejecting it.This office is hardly ever open. 8-10am Mon-Sat and an additional 2 hours Thursday 16:00-18:00. Please check before wasting a trip.
August 2023 by I am Groot
Always found the staff helpful and very efficient. A credit to the Post Office. Thanks for everything.
July 2023 by Stephen Gardner
i have updated the opening times, but please go to the official website where the information is always correct
April 2023 by Angela Ismail
Nigel at the sorting office delivered a parcel to me today that had my name and postcode but completely random address that was not mine, but because he recognized the name add postcode he knew right away it was mine. Thank you Royal Mail Ashton you are amazing people always working despite the weather or conditions. Five star from me and Nigel you are a superstar x
February 2023 by David ?Young Barbarian?
The staff are always friendly and efficient great service ?
January 2023 by Pauline Wyatt
Sent a letter first class signed for, paid extra still saying letter is at post office on my tracking item service although its been delivered without signature rip off service.
