July 2023 by Paul
App doesnt work. 30min wait to get anything done. Online banking useless.... been with co op for 20 years ish. Just closed all of my accounts and binned them. Absolutely useless
December 2022 by Louise Coleman
Never answer phone.went into branch to close a trust fund woman said oh the check will be there in 7 days 7 weeks later & we are still waiting so angry now avoid this bank the woman didn't even send my daughters paperwork of to head office never got an explanation why so bad
November 2022 by Wayne Stirzaker
Very polite and friendly service always
May 2022 by sharon towner
Lovely staff and was easy parking on big car park at the back but when I went last week they had shut the car park so struggle now finding parking for disabled close by
July 2021 by ComfortSweet
Service with a scowl! Staff so disrespectful - will be moving my business elsewhere. So sorry I had to give it a star at all!
July 2020 by Gabriella Bellusci
I?m future please state that you have 2 separate numbers to ring if you hold a Britannia savings account. After waiting 10 minutes to be spoken to I was then transferred and then the call failed. I then had to ring back the same number to be delayed by another 15 minute wait. I have now been given the number for the Britannia line and have now got to wait another 10 minutes. Very frustrating, really not worth the hassle of ringing up unless you have a full day to wait to speak to someone.
July 2019 by Steve 0
Such poor service, only 1 person on counter. had a meeting and the co operative girl was 20 min late. Head office seem to lose any paperwork sent to them, AVOID....
May 2019 by Stevie
Such poor service, only 1 person on counter. had a meeting and the co operative girl was 20 min late. Head office seem to lose any paperwork sent to them, AVOID....
August 2017 by alan currie
Be good if they would JUST ANSWER THE PHONE!!!
June 2017 by gary armstrong
A young lady who's surname was Bailey ( I forget the Christian name) attended to me and my son. What a lovely young lady, very friendly and polite, an absolute credit to the branch.
March 2017 by Lucy Bentley
I've been trying to ring all day and no answer this is shocking just answer the phone ð??¡
September 2016 by Caroline Alker
Really friendly staff despite being understaffed.
