February 2024 by samantha mcleod
Absolutely useless and rude to the customers. Would recommend Medifix to anyone. Great friendly service from them.
January 2024 by Elisabeth Burrell
Judgemental staff
January 2024 by Indi Anna
I wouldn't give it 1 star.This chemist is ridiculous.Staff are useless I've been a regular for years. But recently it's got to the point we're I have now gone elsewhere. Electronic prescription was sent from my gp to the chemistOn a Monday. Was told it wasn't ready due to lack of stock come back Wednesday. Went on the day I was told to pick up and to my surprise still wasn't ready. Queues was as long as my arm to leave empty handed.Why take on patients if your staff arnt capable of dealing with the demands.
January 2024 by Katy Fish
Poor customer service. 1 guy more so is rude, arrogant and pompus. The rest just stand around and gossip rather than serving customers.
November 2023 by peter slark
Close by few minutes walk away for my weekly medication
October 2023 by melvyn fearn
Very very slow and never have what you want , they never for fill a prescription have to go back time and time again. In. My opinion worst chemist in Bolton
October 2023 by Sam Cummins
Went above and beyond to track down some out of stock medicine from other pharmacies that my partner was in desperate need of. Much appreciated.
August 2023 by Lauranna Michaels
Awful chemist. Has been shocking for years, but today is the tipping point. I've been buying 2 bottles of lactulose every month for 2 years to treat Hepatic Encephalopathy. Today, they refused and said it was illegal to sell me more than one. Utter rubbish. The pharmacist that spouted this rubbish has himself sold me 2 bottles on multiple occasions. And if true, has himself been breaking the law for 2 years.Staff are usually too busy talking to each other to serve or pay attention to their customers. Probably why the pharmacist is in denial about selling me the product I've only got from there for 2 years... Even when it's busy. Customer service is nonexistent. Will be changing pharmacies after today. They don't deserve my money or my custom. Awful place with an awful attitude.
July 2023 by Anya Birtle
Always excellent service despite always being crazy busy. The main two pharmacists who I often see always go above and beyond to help. Just wish people were nicer to them, as they seem to be getting a lot of abuse by what usually sounds like the doctors not sending prescriptions down. Such a shame as they are all so helpful.
July 2023 by Aniqah Akhtar
Quick and easy service from the staff members, the store was in great condition and clearly managed well. Always a smooth trip when I?m there getting a prescription. Thanks cohens team!
July 2023 by Nadia Rashid
Definitely does not open at 9am on a Sunday 1
May 2023 by Vanessa Stoneman
I've just been here and the queue was 9 deep waited for about 20/25 mins then eventually got served. The girl was flicking through a pile of prescriptions for around another 10 minutes then I got asked to sit down whilst they put my prescription together another 10 mins. I'm going to change my chemists after this. Surely the others in the pharmacy could chip in and help when it's that busy? And surely using a paper based system is very out dated?
May 2023 by Garry Jones
Very disappointed no one answers the phone ordered on the 31march no response as of today 10th April been ringing all day left me without my important meds for a week now ordered repeat well intime as requested by Cohens, when you do get through in past times they say sorry it's not been sent down from doctor when ring doctors they say it was issued and sent, so trying to get through again we are talking hour not minutes they say ho yeah we found it it will be delivered upto seven days. Wish I could move I have lost count how many times this has happened. I have reported back to head office in the past to no avail. Bad company big Fail -f. Bolton Breightmet branch.
May 2023 by warren curnock
What a utter joke, never get my prescription delivery, always have to phone.i am sick of it total rubbish service.
April 2023 by jayelee trevett ,
This place will kill someone one day cant get medicines right send wrong doses, staff incompetent and can not find prescriptions that have been sent by doctors on numerous occasions,making said poorly patients run around the building for over an hour, wait times are not good enough and the whole place needs a good clean!
