March 2024 by mark wilkes
Great staff and good service.
December 2023 by Peter Weibrecht
complaint sent to head office after disgusting treatment at Kearsley Cohens ChemistI am not well at present but my son who is also ill asked me to collect a prescription for him as his insulin prescription was short and they had to order more at Kearsley.I agreed although not well I went up there I asked for the medication owed and further medications ordered the owed Item was Insulin ( Levin mere) I said it would be a fridge item being insulin and had to repeat the medication to the staff member 3 times she then looked on the PC and said it's been collected.I went to my sons home to deliver another Medication for him and told him It's been collected he said no it hasn't he then phoned the chemist who looked into the fridge and said yes it's here awaiting collection?He then told me it's there over the phone as I had gone home he asked for it to be delivered which they were hesitant to do as they are busy.I phoned to make a complaint and asked to speak to someone in charge they said, hold the line, a female answered and asked what the problem was, so I explained, she then asked me to hold the line and said, I have spoken to my supervisor and my manager and they will look into the problem.It annoyed me that the first person I spoke to was asked to call a senior staff member, who passed it to another staff member, who then asked a senior supervisor, who then asked the manager, to send me a message back to me saying sorry? it's not GOOD ENOUGH the staff are Lazy and IGNORANT they do not listen to the customers and somebody needs to look into providing a service with staff that care for the patients, not ignore what were saying, this is the most disorganised branch of Cohens anyone could have the misfortune to have to go to, please help organise the staff to provide a service not a sham
April 2023 by Emma Hanley
Incredible service. Months ago I used to dread going to Cohen's. The queues were backed around the shop and the staff weren't very helpful. The girl that now works on the counter ( dark hair and piercings) is unbelievably good. So quick, pleasant and helpful. Keep up the good work.
January 2023 by David Lye
Quick and easy for prescription
November 2022 by Lorraine Williams
Great advice
October 2022 by Alison Buckley
I want to thank all the staff and Junaid Khan for the excellent service. I went into the chemist because I was shaking and feeling sick. They done a excellent job I thought my blood sugar levels had dropped. They went above and beyond to help me
June 2022 by Wayne Occleston
Always have the phone off the hook, so if you want to know if your prescription has arrived, you have to walk 2 miles, and queue for half hour, to be told NO??
March 2022 by Geoff robbinson
Bit of a wait
January 2022 by jim hulton
Brilliant staff fantastic service
September 2020 by pete harrison
Staff are really helpful and through these difficult times they have been a life saver for my family.
January 2020 by Dave Disley
Great service and very friendly, helpful staff.
January 2019 by John Pollitt
Great local Chemist, conveniently across the road from the Doctor's
January 2019 by guy
always ready, nice staff. hot
January 2019 by Ad Am
Great staff. Always go the extra mile to help with our prescription deliveries. The delivery driver is also extremely friendly.
January 2019 by sam huyton
Very nice staff and very welcoming and always there if you need advice
