December 2023 by Fred Hartley
emerly at bolton was helpfull.polite very informative. because of friendly staff like this.i will shop there again.THANK YOU EMERLY
December 2023 by Ralph Holt
Good..not over expensive jewelers...
December 2023 by glenn sunter
Very helpful staff.
November 2023 by Brittany R
I bought a gold rope chain earlier this month from the Bolton Market Place branch, I was served by Paula who was so friendly and helpful. My bracelet did then break unfortunately, but Paula sorted it out quickly and efficiently for me, my new bracelet was ready in less than a week. Fabulous service!
November 2023 by Antonia Brierley
Great service. I came in store to get my ears pierced. I had already had my lower lobes pierced as standard when I was younger but I wanted another piercing higher up in each ear. The lady who served me was lovely, after a talk through the after care and going over some legalities she took me to the piercing area. While she was sanitising the area, I asked about one of my original lower lobe piercings that I'd had when I was younger being corrected as certain earrings wouldn't hang right on my right ear as they would drag my lobe down. They lady said she could fix this for me aswell, another lady came to help mark up where the new piercings would go, they marked on my ears where the piercings would be so that I could check I would be happy with them. The piercings were quick and made as painless as possible, and now after the 6-12 week after care period is over I will be able to wear whatever earrings I want to and I can layer up with my new piercings ? I'm not sure of the names of the 2 ladies that looked after me but I remember that they were sisters as It was mentioned in conversation. I would highly recommend anybody getting piercings at H. Samuel in Botlon. Thank you xx
October 2023 by Immy Saiyed
Purchased a Casio g shock all metal stainless steel watch b5000. All ladies proactively assisted with my query,. They had gone extra mile with level of customer service. The ladies were polite and friendly, exceptional performance, caring and passionate in delivering the highest standards. They even took links out for me twice and resized my watch for no extra cost they even sold insurance to cover for additional guarantee. Even price matched without any hesitation with the price introduced. I was blown away with their profound product knowledge and transparency . Level of professionalism was somewhat outstanding. Phenomenal staff really competent in selling. Unforgettable experience that shall remain for the sheer quality in my heart infinitely, overall best company with prestigious standards and quality staff. Thank you ladies at Bolton h samuels. Immy s
October 2023 by Derek Hilton
Always liked H Samuel and was getting ideas for Christmas.
June 2023 by Robert Draper
Awesome service from the staff, highly recommend
June 2023 by J
We visited to take a look at engagement rings and get some information on the design process. We were both blown away by the care and attention shown to us by Joyce, who was informative and reassuring!She took the time to discuss options and have a friendly chat with us about what we wanted to do going forward. We will definitely be back!Great customer service, Thankyou!
June 2023 by Jonathan
Prices are a little higher than Argos for the same products, however they will price match which is good.
June 2023 by Tumini Abbey
I had an amazing shopping experience at the Bolton Mall store with Nilma who took her time explaining everything and answering all my questions.
June 2023 by Adebolu Adewoyin
I had a good experience with the shop assistant NILMA. Very helpful.
April 2023 by E C
Came in to try and exchange my wedding ring which I have not been able to wear yet due to our wedding being postponed 3 times (covid) as it no longer fits as it was purchased 3 years ago, and our wedding is finally going ahead in May. Nilma was extremely helpful and sorted the ring out for us with no hassle, thank you so much for making it an easy experience and it is one less thing to worry about in the lead up to our big day!
February 2023 by John Southern
The staff were very friendly and polite, and helped me tremendously in purchasing what I wanted. Excellent after sales service was explained to me as well.Special mention is due to Nilma, who served me extremely well, and her work was done very professionally, who made sure everything I needed was completed for me.
January 2023 by Ian Robinson
Fantastic experience and help at the Bolton store choising our wedding rings, the lady was amazing and very patiant with my fiancée who couldnt make her mind up, but after a good hour or so, we bought 3 rings and were so happy with the service, advice and care.
