March 2024 by Niraj Patil
Its happened twice now, you order your monthly medicine, they will take at least 10 days to deliver, provided if you chase them, if you wait for the call or massage, forget about your medicine. If asked about delay, they will make all the excuse, but I haven?t heard any one of them saying ?sorry, for the delay and inconvenience caused?. And they have to understand that they are talking about medicine and not pizza. Being a healthcare professional myself, I can sense the lack of compassion and professionalism when they talk to you. I have initiated process to change my GP practice and phramacy now!!
January 2024 by Fozia Bilal
Very good service
December 2023 by Hadia Noor
I dont have any conplaint with the other staf but those two indian receptionists, they behaved very rude with me, not just with me but with my mum as well. they were so rude and racist. Didn't reply properly, didn't treat as they should.... such a shame...!really dissapointwith them!!!
October 2023 by Nashkan Qwerr
First time I came to pikes lane pharmacy staff is very helpful especially sumaya she rang doctor behalf of me and tried to sort out prescriptions she tried her best to help me I will definitely come again
September 2023 by Mirza Ijaz
Very lazy staff. There is always a shortage of medicine. Never received medicine on time from here.
July 2023 by Sohail Hussain
Horrendous at sorting basic queries. Had to chase 1 prescription for delivery about 4/5 times over a 10 day period. When questioned they go silent or disconnect the phone.
July 2023 by Victoria Hurst
Lovly staff. very experienced
July 2023 by ian sharples
Very very poor slow service.
July 2023 by Umar Amin
very irresponsible and poor service
June 2023 by Johnathan Pin
Staff are very helpful here. They have toilets inside the clinic. You can just order your previous prescriptions through phone. They can deliver your prescription to your home.
May 2023 by Laura Entwistle
I rang prior for them to have my order ready as I was coming to collect it in a taxi. My order was ready and I got my order within a minute of arrival. The staff are friendly.
January 2023 by Taiba Khan
Can?t recommend this pharmacy enough- took their time to explain and help me purchase a prescription prepayment certificate saving me a lot of money in the long run which is very useful for students like myself! Thank you Pikes Lane Pharmacy, much obliged and very much recommended :)
January 2023 by Rakeb Mahmood
Visited the pharmacy feeling unwell and the pharmacist was very proactive in checking my blood pressure to ensure everything was well. Amazing service and amazing staff- would highly recommend!
January 2023 by Natalie Shaw
Great members of staff. Especially Noozhat the pharmacist.Lovely and friendly girl, great customer service!
January 2023 by Irsalan Ahmed
Fantastic service! Recommended
