March 2024 by Dot Kane
A brilliant branch to deal with. Amy helped us rebook our holiday after it had to be cancelled last November. She was so helpful. We have booked another holiday last week through the branch and Jason was great. He even sorted out my claim for my cancelled flight tax. They can't do enough for you. Highly recommend the store.
February 2024 by Howard Boyes
The staff at the Bolton store are all professional , friendly and helpful. We recently booked our holiday with Mollie, who provided us with us excellent service.
February 2024 by Nicole Brownrigg
Mollie was amazing throughout and very helpful & friendly! Put me an ease and showed me some incredible place. Will definitely return when wanting to book my next holiday ?
February 2024 by Stephen Langwieser
We had wonderful service from Jason whilst booking our holiday. He was extremely knowledgeable, friendly and couldn't do enough to assist with our needs. Thank you Jason!
February 2024 by Akiel Chaudry
I've used this shop many times over the years and the staff are always so helpful. It's my go to for my holiday money as they usually have the best rate. Last time we were served by Cleo who was very knowledgeable and built a great rapport with us.
February 2024 by Leoni Campbell
All the staff at this store are extremely friendly. Recently booked over the phone with Cleo who was very professional and attentive.
February 2024 by Sylvie Gannon
I called the Bolton store this weekend and spoke to the most helpful professional young woman with the loveliest French accent. Excellent service is so rare this days!!
February 2024 by Stephen Radatsz
Thanks to Jason.. Great information and advice.. really looking forward to our holiday.
February 2024 by Zuzana Szabova
I just booked a cruise for my birthday in december and Cleo was very helpful and explained everything for me. Great and friendly staff at Bolton Market place.
January 2024 by Deborah Nolan
We booked a holiday to Tenerife yesterday and Jason from Tui, Market Place, Bolton could not have been more helpful and got us great flights and the room we were hoping for. Karen has also dealt with us in the past and has also been very helpful. A great friendly team who go out of their way to help. Thank you.
January 2024 by Mark
Jason very helpful, holiday booked and max discounts applied.
January 2024 by Ken Coward
Karen and her colleagues' expert knowledge always make booking a holiday so easy. Fantastic service once again
January 2024 by Richard Smith
Highly recommend to book your holiday with TUI store ( market place ) Bolton .Jason was very helpful, Thankyou all for your time ..
January 2024 by Isa Pais
Great experience with catherine and the store manager.
January 2024 by Leanne Perkin
I would highly recommend booking your holiday with Tui Bolton. (Market place).I had seen a deal online for Lapland but couldn't get into the store (prefer to book directly then i have a personal interaction and support should i need it), so I called and spoke to Karen. She was amazing from start to finish.She booked my dream holiday, and her customer service and knowledge were excellent. She clearly explained everything to me and was very efficient. All questions were clearly answered.Confirmation of my booking then quickly came through via email.Prior to flying, i messaged the store to confirm if the itinary may change due to being away over Christmas. Karen rang me back that same day and advised dates for the itinary to be confirmed and advise me of the Tui Lapland app, which has all the itinary information plus more based on your accommodation.The holiday was absolutely perfect. The magic began at the airport, where my daughter was greeted by an elf and given a sweet and stickers. They played games on the plane, told Christmas jokes, and all staff worked exceptionally hard to make everything perfect. The tui excursion was perfect. We got to do a Husky Ride, snowmobile, see the reindeer, decorate cookies, and of course meet the big man himself.I really can't fault any aspect of my holiday and would happily recommend and book with Tui Bolton again. Thank you, Karen and the team.
