August 2023 by THE EQUALISER
Please take your money else where , this bank is attrocious , Dan has worked very hard today and earned this negative review , infact he should lose his job , arrogant , smarmy , with zero empathy , STAY WELL AWAY
July 2023 by doug sharples
Shocking. Been waiting three months for dated statements. Manager rude needs to upgrade on people skills and customer relations very aggressive. Would not bank here if it was the last bank standing.
July 2023 by Mark Emmett
Friendly efficient staff who took the time to explain procedures
May 2023 by Faiyaz Patel
Opening times are very limited. Should be open till 5 p.m
March 2023 by Denise Bailey
This bank has no empthany on dealing with bereaved families no idea after giving them all necessary documents we were passed on to the bereavement team who are even worse bad management we found staff to be aragont and rude you should not have to send documents three times staff could do with being trained properly
January 2023 by Claire Lacey
What kind of a bank is shut on a Saturday morning ?????
October 2022 by Kayley Parkinson
Came in to cash a business banking Cheque. Staff were SO friendly, we were seen straight away and sorted within 10 minutes. I?ve never been to a bank with such a friendly atmosphere!
July 2022 by Steve Noakes
Very poor
October 2021 by Georgia Clarkson
My experience is with online banking and have given a low rating as cannot get help from anyone either online or from their so called 24 hour helpline. Customer service is appalling and I wish I hadn't agreed to change to Virgin whrn Yorkshire bank was taken over by them.
August 2021 by Nexus 5
Opening time is very limit . It should be extended to at least 5 for closing time.
August 2021 by Jacqui Cook
Branch ok, downside there's only one till. Staff friendly
January 2020 by Dhanji Hirani
Nice branch and welcoming staff
January 2020 by Ron Rogers
Sick of changes.
February 2019 by Russell Hargreaves
Really helpfully from ringing customer services, call back from local branch and setting up account at Bolton.
January 2019 by Fuad Ameen
Great branch , with very friendly staff so happy as always when I go there.
