March 2024 by Southern Nicola
Excellent service, great advice helping us choose a log burner , friendly and knowledgeable . Fitted in a day , very organised service. Love our log burner ! Definitely one of the best home improvements and keeps the house so warm .
February 2024 by Anthony Zuk
No drama or fuss, just great communication and very knowledgeable team. Highly recommended.
February 2024 by Danielle Almond
We recently purchased a wildfire ravel 800 from Burning Desire and it?s amazing. The fire is stylish and modern but still a classic design that will last us years. As well as being easy to use.They arranged for the fitting and building of a chimney breast which was done over the course of two days. There was no hard sell and they explained a lot of options to us. We?ve had lots of lovely comments already and we have a few decor touches to finish but once we do we can?t wait to share the photos. Ben (Burning Desire), John and Sam (Fitters) thank you for bring our vision to life
February 2024 by Jon Sheppeyj
really good job.staff was super friendly and helpful and even had follow up calls making sure we are happy.can not fault these guys highly recommended
February 2024 by Nancy Metcalfe
Really pleased with the service and installation of my log burner nothing was to much trouble I can highly recommend them
February 2024 by Neil Yates
Thanks for prompt and great service by the Burning Desire Team ??
February 2024 by Rich Morson
Absolutely delighted with our new wood burner from Burning Desire. Craig walked us through every step of the process and came out of his way to visit us multiple times to ensure all elements were spot on. Fitters were fantastic. So happy with it all.
February 2024 by Eileen Hinson
Really happy with our multifuel stove. The customer service both pre and post purchase was extremely good.
February 2024 by Diane Riley
Had two wood burning stoves fitted. Right from the start the company were very knowledgeable and helpful, the choice was great, they were fitted by superb blokes, I?m so happy and can?t wait to light them. I would definitely recommend Burning Desires
January 2024 by Helen May
I can highly recommend this family owned business. The time and patience given to us at the showroom, the reassurance during the visit to our home and the superb fitting by Craig and Brad were outstanding. Thank you so much for making our house a home.
January 2024 by Anees Rana
Excellent service! Ordered replacement glass for damaged gas fire (done by builders during a long build). Neil offered fantastic communication and kept me informed throughout while waiting for the glass and then arranged for an engineer to come and fit. Overall very happy to recommend and very friendly. Will certainly keep using Burning Desire in the future and will recommend to friends and family.
January 2024 by Rachel Howarth
We wanted a log burner with twin flu but also a false chimmney breast. Burning desire had good reviews so decided to visit the show room. They had so much choice from stoves, harths, mantles, chambers they have it all! and I visited a few shops in G manchester. All the staff I spoke to were very helpful, patient & very knowledgeable which was great as a novice to this. I felt under no pressure to buy at any point and I left confident these guys would do a good job. We chose the Dik Geurts soren stove. We had a couple of delays with fitting dates however it was finished in a day, the workmanship and finish is fantastic. so happy with it and wouldn't hesitate to use them again and recommend them. Thank you!
December 2023 by Stacey Woolley
Had our Chesney log burner fitted today. Excellent service and they gave us lots of info and recommended exactly what we needed. The log burner is great and we are really pleased with it.
December 2023 by Mike Smith
Excellent service. Brad offered to help us out with an issue with the existing chimney which required support before re-installing the log burner. Couple of issues came up but Brad sorted them and John the fitter was excellent. Very tody, took care in the house and did the job quicker than initially thought. Would definitely recommend for any log burner or fire related works. Thanks
December 2023 by Jonathan Bruton
Have recently purchased a stove from Burning Desire, and would definitely recommend them. We specifically wanted a Stovax stove, having admired them for some time, and Burning Desire was one such place nearby that sold them. Straight from the beginning, having met Craig at the showroom it was evident he was very knowledgeable about the industry and the products he sold. To further compliment this, Craig provided a high level of customer service, which ultimately made our job considerably easier when deciding which local firm we were going to proceed with. Now that the stove has been installed, not only are we really happy with the finished product but also we are content that the after care service from Craig is at the same high standard as we have been used to from the beginning. Now it?s time to sit back and enjoy the new stove with a glass of red! Lovely stuff!
