“Well the service was great. However after only ten miles I suffered a major failure. The new tyre on my passenger side rear split. I was driving to London so had to abandon my trip at this point. I was forced to limp home and pick up my other vehicle. I had sorted out the tyres specially for this trip , helping my son to fit his kitchen. I continued in my other vehicle, but incurred 37.50 charges as this vehicle was not compliant with the London emission zone. I have the receipt. My wife took the tyre back to Bury, however I was slightly miffed as they required to buy another new tyre. They will return the failed tyre to the manufacturer for testing. I have used Kwik fit over many years, please refer to your records and this is the first time I have had cause to doubt my faith in you. You will stay 5 in my rating if you respond favourably to my dilemma. I would continue to confidently use Kwik fit, however for the first time ever I doubt you as a brand. I would appreciate if you actually read these comments a personal contact with an explanation of why a replacement tyre was not forthcoming. Also why I have incurred extra expense by a failure of a product you have supplied to me I. Good faith. I had brought my car to you so I could complete a journey in safety. Feel a little let down by a company I trust However if I do not receive a response will be most disappointed that my comments as a loyal customer have not been heeded nor reacted to. Please do not disappoint me. Yours A hopeful continuing 5 customer. Keith.Service: Tires”
Car_inspection_stations
“Well the service was great. However after only ten miles I suffered a major failure. The new tyre on my passenger side rear split. I was driving to London so had to abandon my trip at this point. I was forced to limp home and pick up my other vehicle. I had sorted out the tyres specially for this trip , helping my son to fit his kitchen. I continued in my other vehicle, but incurred 37.50 charges as this vehicle was not compliant with the London emission zone. I have the receipt. My wife took the tyre back to Bury, however I was slightly miffed as they required to buy another new tyre. They will return the failed tyre to the manufacturer for testing. I have used Kwik fit over many years, please refer to your records and this is the first time I have had cause to doubt my faith in you. You will stay 5 in my rating if you respond favourably to my dilemma. I would continue to confidently use Kwik fit, however for the first time ever I doubt you as a brand. I would appreciate if you actually read these comments a personal contact with an explanation of why a replacement tyre was not forthcoming. Also why I have incurred extra expense by a failure of a product you have supplied to me I. Good faith. I had brought my car to you so I could complete a journey in safety. Feel a little let down by a company I trust However if I do not receive a response will be most disappointed that my comments as a loyal customer have not been heeded nor reacted to. Please do not disappoint me. Yours A hopeful continuing 5 customer. Keith.Service: Tires”