February 2024 by vivienne boardman
It would have been a 5 star review but, we have been with this chemist ever since Sharon was the pharmacist a long time ago, we are elderly and have our meds delivered, and up till recently it worked brilliantly, Ernie is brilliant he always delivers no problem, but for some reason our medicines have been arriving in dribs and drabs,, some one day, others on other days., in the end you dont know where you are with them, if theres any missing, especially when you have to have a few different ones, i had a word with the pharmacist and he agreed they have been coming through at different times, so i thought well ive mentioned it now, im sure it will be sorted,. then my husband 78 yrs old with quite a few problems had a set back with an infection which affected him badly and we had to get the dr out yesterday who said the meds he was on wasnt working and he needed a stronger antibiotic especially because of his breathing, so he said he would ring the script through to Cohens because you deliver to us, and so we could get him started on them quickly,,, this was at 3pm friday.. I never heard anything from chemist which being totally honest I would have thought a phone call wouldnt have gone amiss telling us that they couldnt deliver that day as it was the afternoon and the meds had been delivered, but if someone could call they could collect them,,, I could have asked a neighbour if this had happened, to see if they could have collected them for us, but no, we didnt get a phone call,,, I telephoned today, Saturday and was told yes they got the script yesterday but it was too late for a delivery and they wont be able to deliver till Monday... hmmm Luckily I was able to get a lift to the chemist to pick them up, but it meant leaving an elderly man with breathing problems and dementia on his own while i did this.. while i was in the chemist i picked up a pkt of beechams powders with price on the shelf as. 2.67 or something like that, gae them to the young girl and she said, £5,, I said no it says £2,67? she said thats the larger pack, sure enough the box size behind that one on the shelf was smaller... obviously the £2,67 one, BUT NO,,, she said those are £3,, they have gone up????. I dont know if policies have changed in this strange world we live in at the moment.But i remember at one time, the price that was advertised on the shelf was the price you paid. as I said Im elderly but luckily I still have all my marbles. I HAVE to have,,so as I started off saying we have always used Cohens at Tottington. and we've always been satisfied with the service previously I would just like to see it go back to the brilliant chemist it was before.
October 2023 by Andy Middleton
Thank you again for the flu vaccination. You did a great job.
April 2023 by G Fern
A very good pharmacy. Offer repeat prescription service. The pharmacist is very helpful and offers good advice.
April 2023 by Sharna Vincent
Friendly, efficient
November 2022 by K Sweeney
Well stock and friendly
December 2021 by jojarvis1986
Usually really good but no one answered the phone, ever
December 2021 by David Mellor
Great service
September 2021 by Nat Bee
Very efficient and knowledgeable staff. Would highly recommend ??
September 2021 by david trippier
Absolutely brilliant service Thank you david
September 2021 by Finola Kiernan
Always very friendly and helpful staff.
September 2020 by Jonathan Burgess
Absolutely fantastic what can I say I am a cancer patient and have lung and heart disease the last chemist I was at never delivered my medication on time. I moved to cohens 4 days ago all the staff are so helpful and lovely I have blister packs and there fantastic thankyou so much and thankyou sissy for helping me xxx lots of love Jonathan xx
September 2020 by Ian Craig Hilton
I've been coming to this pharmacy for a long time as my GP surgery is Tottington Medical Center the staff are very efficient and helpful the chemist is open till 6.30pm on weekdays so people can get their prescriptions filled after the surgery is closed at 6pm or if they have been at work.The pharmacy stocks a range of things for sale mostly cough mixtures E45 cream and painkillers and products that are medical related. They also sell kitchen towels which are cheap and very thick.Overall very good recommended.
September 2020 by MA
Great service, Friendly staff providing an amazing and vital service during this most difficult of times. Thank you and I salute you!
June 2017 by Vicky Burgoyne
Friendly staff will always give advice and have time for you.. medicines have a good use by date.
July 2016 by clive roberts
My nearest pharmacy but never able to fill my prescription. OK if you only need aspirin. Off to ASDA they'll have what I need! One star is too many!
