May 2023 by Cath Nicholson
Great service from David Spruce. Purchased a pair of Lunar shoes last year which I have only worn on holiday. Unfortunately the elastic on the strap came away. They were happy to try to repair them even though I didn't have a receipt. The repair didn't work so they replaced the shoes at no cost. Could not be happier. Thank you
December 2022 by Sarah Hodson
Fabulous customer service. Returned some Geox shoes that were less than impressive after 3 months of wear, exchanged for Ricostta pair my daughter had last year that lasted 12 months and still look like new. Very helpful and lovely staff. 11 years of fitting my daughter with shoes, no wonder I keep returning. Thank you ?
October 2022 by Geoffrey Evans
Bought a beautiful purse for my wife, exceptional service; really friendly staff also boxed and wrapped it for me?
September 2022 by Ruby Tuesday
i visited your store yesterday with my daughter 20 mins before store closes. very last minute after the shoes i ordered online due to being away and these had not arrived (another retailer and ordered 4 weeks ago)I cant thank your girls enough, despite nearly closing they sorted my daughter out with fitted shoes, nothing was too much trouble. was only in 10 mins. great customer service. Thanks again ladies, you saved a very stressed mum!!
September 2022 by Susan Taylor
We usually buy our school shoes from David Spruce but we came away empty handed today. There seems to be a lack of staff and stock as I struggled to get shoes in my daughter's size. The store also do not stock Clarks any more which is my preferred brand. The assistant was very helpful but we were a bit disappointed.
August 2022 by Hayley Brewer
I went to David Spruce today for my daughters school shoes and was so happy with the service she received. All the staff were incredibly attentive and made my daughter feel really comfortable. They did everything they could to ensure she left with the right shoes that fit her. Such a great bunch of ladies. Thank you!
May 2022 by Rod Howell
Hello,I visited the shop for the first time today with my wife. The store had an excellent range of high quality shoes backed up by very courteous and patient service from Cheryl. Unfortunately, the shoes were so good that my wallet was lighter by 3 pairs of shoes at the end of the visit.Rgds all.
March 2022 by Abigail Blood
Disgusted they charge for children to be measured and payment is required before.I have purchased school shoes from here for many years for my twin boys. Both were measured only one required new due to his feet growing. This charge was taken off the final total. My other son hadn't grown, unfortunately this charge wasn't reimbursed (£2.50).
January 2022 by Mohammed Khan
Took my child for new school shoes. Great service, very friendly and helpful staff, took their time on measuring feet and checking the fit, they ll find the perfect shoe for your child,
January 2022 by Anne Scott
It was good
November 2021 by Helbell
Visited David Spruce last week with the intention of buying some new sandals. Barbara who served me was so patient and helpful, as I took quite awhile to decide. A big thank you to all the staff, who are all so professional and friendly. It's a pleasure to support such a lovely independent shop in Bury,
November 2021 by David Tranter
Excellent Ladies stock, no Colleen today busy at home.Purchased 2 lovely pairs of Ladies shoes excellent quality one pair cabor's
September 2021 by Jacqui crawford
I have been going to David spruce for some time and spent a lot of money. Just recovering from a bunion operation I went into the Bury store lovely lady served me. I was shown a trainer shoe which I liked but found they was too tight. The lady explained it had two insoles, they felt ok After parting with £170.00 I went home to walk the dog in my new shoes .I returned home promptly as I could feel everything under the shoe, stones etcetera, I was in agony. This morning I explained to the lady they wasn't for me she said there was nothing they could do as I had worn them and to go and fined myself new insoles. Where is the customer service. I myself am have my own retail business and we pride ourselves on customer recommendations and satisfaction, this is not the service I wanted to hear. Sorry but I wont be going there again. I did explain to the sales lady about my foot and the trouble I have had with my feet this is why I'm willing to pay that extra obviously they are only after the sale not about comfort and customer satisfactionMrs Crawford
September 2021 by Amelia Cheverton
Amazing school shoe shopping experience, the lady that served us took time to check the feet measuring and then proceeded to tell us her concerns about the softness of the shoe we selected and recommended some very similar that appeared better quality.
August 2021 by Becca Turner
I just wanted to come on and say a big thank you to Erin who helped my two daughters find some lovely school shoes. She?s was excellent, both my girls have very wide feet so we can eliminate quite a few styles instantly, we are usually left with a couple of options and they usually aren?t the nice ones , but today we had some lovely practical options to chose from.
Erin was very particular on fit and got them checked for a second opinion, until we found the perfect shoes,
Big thank you to Erin who was so friendly. I hope this can be passed on that we were very pleased with the service. I?ll also add that i didn?t realise that I needed to make an appointment so we just turned up, our name was added to a list and we had a short wait outside the shop, once there was space we were called in, the system works very well and we only waited at the most 5 minutes, but my children just looked at the options in the window whilst we waited. Thank you ?
