March 2024 by 315 Admin
Excellent post office great service staff were really helpful and the shop is fantastic too, almost everything you could need and the prices are really reasonable and it's open late.
March 2024 by Darrel
EBay sent package here ?we don?t have any without names on? I said ?ok write proof of that for eBay then? ?oh it?ll be this one then? lying to try and keep the parcel don?t go here.
May 2023 by Abbas Ahmed
Great people and great items.
April 2023 by Will C
Great shop, has everything, very convenient, open late
January 2023 by derek RICHARDSON
Always very helpful.
July 2022 by Melissa Brown
Good customer service and friendly .
June 2022 by Amir Torkamani
Friend recommended this place lads were very welcoming. Food was clean and tasted beautiful
April 2022 by Adnan Chaudhry
Visited yesterday to return my child's old passport (in a small C6, 4.5 Inches x 6.4 Inches envelope) to HM Passport Office. I requested to send the letter via Signed for 2nd Class post and was quoted a price of £2.45. I told the person at the till that the post office website quotes £2.08, I was advised that my latter was classed as a Large Letter, I requested to use the Mail postal Gauge/Template which is normally available at the counter but was missing. The person serving me took the letter and behind the counter, out of my sight, tried to pass it through something and said it is too thick. I asked if the measurements have been changed recently as in the past I have returned passports and they have always been classed as Normal Letters, I was told that there has been recent changes. I did not wanted to argue any further for .37 p so paid and left. I checked the Post Office website afterwards which clearly states that Letters not exceeding: Length: 24cm Width: 16.5cm Thickness up to and including: 0.5cm Weight limit: 100g, are classed as normal Letters. They have tried, unsuccessfully, to overcharge me in the past but this time they were successful. I have kept the receipt and will endeavour to make a formal complaint as well.
April 2022 by M A Chaudhry
Visited yesterday to return my child's old passport (in a small C6, 4.5 Inches x 6.4 Inches envelope) to HM Passport Office. I requested to send the letter via Signed for 2nd Class post and was quoted a price of £2.45. I told the person at the till that the post office website quotes £2.08, I was advised that my latter was classed as a Large Letter, I requested to use the Mail postal Gauge/Template which is normally available at the counter but was missing. The person serving me took the letter and behind the counter, out of my sight, tried to pass it through something and said it is too thick. I asked if the measurements have been changed recently as in the past I have returned passports and they have always been classed as Normal Letters, I was told that there has been recent changes. I did not wanted to argue any further for .37 p so paid and left. I checked the Post Office website afterwards which clearly states that Letters not exceeding: Length: 24cm Width: 16.5cm Thickness up to and including: 0.5cm Weight limit: 100g, are classed as normal Letters. They have tried, unsuccessfully, to overcharge me in the past but this time they were successful. I have kept the receipt and will endeavour to make a formal complaint as well.
March 2021 by Stephen Stokes
The folks here do a friendly and efficient service.
February 2021 by mandy ross
I?ve used this post office since I moved to bury because it?s close to my new address. I like to have amazon packages delivered to the post office and collect from there, and if I miss a royal mail package I?d get it redelivered to my local post office. This post office has been a nightmare from the start. I?d get a text from Amazon to say the post office had my parcel. The post office would say they didn?t. I had a parcel redelivered to this post office. They initially struggled to understand that I?d had it redelivered. They then told me on the two occasions I came in, that they didn?t have my parcel and had nothing from Royal Mail that day. I was upset of course but thought there must have been a delay. The next day I called in. A different worker told me the parcel had arrived yesterday. It was there the whole time. The workers in this post office don?t seem to understand what?s flying. They all say different things. Disorganised. Not trustworthy. Will not use again. I?ll use a further away post office. I don?t need the inconvenience.
February 2021 by Stewart Burns
I've had parcel redelivered here a couple of times, one occasion the parcel wasnt there at due time and the lady behind counter was very helpful and offered to take my number to message me when it was there. Never had any issues using this branch as top my electric up there too. Always very polite
February 2021 by Paul Muscat
Long queues not being dealt with, 3 post office sections, more than one staff, not being utilised, result in poor customer service. Cheers
February 2021 by Neil B HINRGBOY2020
Regular customer in Parkhills Post Office & Newsagent. Lovely staff, very friendly & helpful.
February 2021 by Dan B
Tried absolutely short changing me once
