I pleased today to see these nice ladies, the manager Bev and Laureen an extremely professional , nice and helpful it was the best bank experience ever in my life
August 2022
Absolutely awful and disappointing branch. Hardly open, as they close whenever they feel like and don't stick to advertised hours. Don't come here if you want to pay bagged coins into an account, as they have no coin counting/weighing facility. Told me to go to the Post Office. Have closed a couple of times recently (no... read full comment
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.