January 2024 by Mohma Laraib Khan
Why do the vegetables (e.g. mushrooms broccoli, etc) doesn't seem up to date. Threw mushroom twice, went stale in two day's in refrigerator!And is it only me, or is the tall (asian i think) security guard keeping a tail at you while pretending to be on the phone? Did give him a stare once. Happened to me twice, and it feels intimidating like an angel of death is hovering on you. The guy should learn how to be respectful and to do his job the correct way!!
January 2024 by ken murray
Smaller store but has good food hall and cafe, accessed by lift or escalator. Recommended.
December 2023 by steve baker
Went in this afternoon (27-12-23), the sale was on so all the staff were really busy, but even under that pressure they remained super helpful, friendly and polite. Good work M&S staff, thank you.
December 2023 by Rosemarie Robinson
Last 3 times I've been in my WiFi on phone dosent work for my sparks points and have receipts for £75 an £80 and £40 .when I went in today I asked for help to receive them and was abruptly met with you've lost them now if WiFi didn't work should have used your card ..never had a card only the app ..they wasn't interested so I won't go in again disgusting attitude for marks an spencers
October 2023 by Nabeela
A big thank you to the person who allowed us to pick up our wedding cake when the store had just closed! We completely forgot the store closed at 6pm on Saturday and they were kind enough to allow us to pick up the cake. Absolutely fantastic service! Thank you
October 2023 by Xanthe H
Really lovely staff. I wish they had a slightly. More exciting range, but we have to go into Manchester for that. The store is clean and fairly well laid out.
October 2023 by Danny Wolsty
I came here the other week when this fat stinkin balding security guard started following me and my brother around the store as soon as we walked in, he was fully trying to blend the fact that he was by holding his phone to his ear the whole time. Must?ve been on hold or something because he didn?t say a word the whole time he was following us, would rate 1 star however I found some proper nice suit pants. 2 stars, cheers
October 2023 by Warren Southward
Recently bought a Fenn dinning table from M&S and the paint is coming off. Despite a 10 year guarantee M&S are refusing to provide a refund saying that impact damage has caused the issue! This is completely not the case. If the table can?t cope with everyday use such as placing plates on it, then it is clearly not fit for purpose. Funnily enough the table is ?no longer available? on the website and other customers are leaving reviews detailing the same quality issue.
September 2023 by Christine Robinson
Great customer service polite and helpful staff. I recently took some shoes back, that I bought late June due to them being faulty. I explained to the lady I was going to bring them back earlier, but I couldn't find the receipt and had only just found it, she exchanged the shoes no questions asked and issued a new recipe.
September 2023 by val harvey
Although it has a nice cafe (located on the 1st floor, there is a lift) and a nice selection of produce and clothing etc there is just something about it. I much prefer the store at the Middlebrook retail park, it just has a nicer feel to it.
August 2023 by Lee J
Shop in M&S alot, Great shop everything from a cafe to clothing to food hall, Bakery, Flowers etc.Something for everyone, Well stacked shelves, Lots of staff on hand to help, Polite and friendly staff, Great customer service and they have a fantastic Security(Apna Dave) to provide a Safe shopping experience for Customers.5?
August 2023 by Tina Antal
As a non tech person I really appreciated the assistance Jaquie gave whilst collecting my free bread.
August 2023 by Carl Bagnall
Clothing both male and female is appearing dated, always a lengthy queue at the restaurant it's getting a little tired and boring...
August 2023 by Mrpassatt02
Clothing both male and female is appearing dated, always a lengthy queue at the restaurant it's getting a little tired and boring...
July 2023 by stephen prince
Wife loves the clothing and does a major part of our food shopping here