March 2024 by Anthony Furnival
The rooms themselves were clean and maintained to a good standard but the external windows look as though they haven?t been cleaned in years! The restaurant was a let down - a 100 ish room hotel and they will only seat 6-8 tables at once! The staff are hit and miss, some are lovely - others were pig ignorant and rude! This hotel largely survives due to the nearby East Lancashire Railway and as the only established hotel in the city centre get away with poor service as people need to stay there for convenience. As such it?s somewhere I?d begrudgingly stay again but not out of choice.Rooms: Clean and functional but windows not cleaned in years!Nearby activities: East Lancashire Railway for heritage steam, diesel and multiple unit trains.Safety: Access is via a poorly lit subway - didn?t feel overly safe - evidence of drug use and anti-social behaviour in the immediate locality of the hotel.Walkability: Very close to Bury Interchange for trams and buses (2-3 min walk) and the town centre (5 mins)Food & drinks: There is a restaurant on site however staff are unwilling to seat more than 6-8 tables (leaving most of the dining room empty!). So don?t bank on getting a meal, as you may be left disappointed. There are food establishments a short walk away but mostly chicken shops etc.
March 2024 by Sean
Brilliant staff and rooms. Very convenient for town centre and surrounding area. Only thing I can criticise is the parking next door. £12.50 for 24 hours is too expensive.
March 2024 by James
The beds were very clean and fresh linen. A very comfortable sleep. Rooms very clean. Went down for a very enjoyable breakfast. Staff very helpfull. Will recommend and would stay again thank you. Room 118 Joan and James.
March 2024 by Scott Roebuck
If you don't want to hear the tram going past every 15 mins ( each hour after 12am to 6am) then don't come here.Service want the best, ordered a double bed and they they said they didn't have any available when I got there as they had a large party booking ( then why offer me the room on booking)
March 2024 by esther king
Stayed here for me dad's funeral spacious rooms where you can control your own temperature ?? brilliant fab bathroom great breakfast super service many thanks !
March 2024 by Mark Carter
I have stayed at the Bury Premier inn hotel on numerous occasions, but feel that I need to leave a review for the staff here, I have to say they are an amazing team, they look after their guests so well, and no problem is to small, they are conscientious, hard working, the rooms are clean and tidy, the social areas are always well kept and they are all very happy to help, over my stay, I must mention, Harley and Martin on the night shift, Nina and Mike (good luck to Mike on becoming a chef) Jenna, Alison, Linda and Joanne, Leah, Sianah and Cath, who all make the magic happen under their manager Darrell, well done team Premier, keep this level of service up.
March 2024 by lucy eyre
Lovely hotel and excellent staff, especially Linda and I think her name was Sandra, both made me feel welcomed and safe as i had a scary night with a creepy guy trying to seduce and follow me and my partner around. Extremely lucky to have such amazing staff to keep a watch on us!!! Can?t thank them enough ??
February 2024 by yoda_squads trophies
Didn't enjoy our stay at all. Bathroom was dirty. Door in corridor banged most of the night keeping us awake. Lift was broken. No staff on checkout.
February 2024 by stephen white
Stayed here quite a few times like
February 2024 by David Pierce
Me And my wife came to stay at the premier inn As We Had My Sister's 70 th Birthday Party,The Staff were very polite and friendly the room was faultless And the food was excellent and plenty of it If I have to stay in bury again I will be back ThanksRooms: Bed very comfortable and the was spotless
February 2024 by Frank Jordan
Room left unserviced after first night despite a specific request to do so.
February 2024 by Charlotte Young
I checked in on the 6thbof January as I was staying for my hen do! The staff were incredible! Darrell on particular was wonderful, nothing was too much trouble. I checked in to find the sweetest note and two bottles of prosecco! 10/10 would recommend staying here they truly are wonderfulRooms: Very comfortable, plenty of room! Wonderful atmosphere!
February 2024 by James Gilgannon
Individualy staff where lovely and friendly,but as a team,...communication and cohesiveness with service was terrible to be quite honest. There was always something just about nearly other night,with service. From forgetting my order at dinner,to having to repeat my orders at dinner. My colleague also shares my concerns and experience. I was always polite and courteous at all times but I'll never be back.
February 2024 by Sunkanmi Obideyi
Not a personal experience, but my relatives lodged there last year July.
February 2024 by Lev Lion
Nice clean rooms. Good layout. Nice friendly staff. Nothing to complain about you know what you are getting with a premier Inn and this delivers.
