October 2023 by Gordy Mcr
I come to the Bury store quite often, staff are always pleasant & helpful,at the weekend I bought a pair of walking boots , sadly my first excursion out in them they let water in :( so back to The Bury store I went - apologies & please have a look for an alternative boot or accept a refund , so I have to say a productive & pleasing visit again with this branch , which is always well stocked & a pleasure to visit - tku
October 2023 by Paul Edwards
Good shop with some good bargains, can get busy at peak times, and could do with a few more staff.
October 2023 by Steven Gleave
Had what I wanted. Helpful staff.
September 2023 by Mario Mieza
Staff did not tell me that you can't get refunded for returns.I won't be buying here again.
August 2023 by JesusIsMySaviour3
In my assessment of the store, it is evident that they have some commendable aspects, such as a well-organized layout and an exceptional team of workers. Undeniably, the staff appears to be highly trained, distinguishing themselves from other Sports Direct locations I have frequented. Hence, I must acknowledge their professionalism and give credit where it's due, awarding them 5 stars ??????????.However, the review takes a critical turn when discussing the issue of refunds. Regrettably, this aspect significantly tarnishes the overall shopping experience. As a dissatisfied customer, I had an unfortunate encounter when attempting to return trainers purchased online. Astonishingly, despite the fitting issue being attributable to a foreign size, I was informed that only credit notes were provided, leaving me disappointed and perplexed.The refusal to offer a proper refund for an online purchase that resulted in ill-fitting footwear is an unfortunate display of inflexibility in the return policy. Notably, I was also informed of a £4.99 return postal charge for this subpar resolution. Such a response is questionable, as it is unbecoming of a store that prides itself on professionalism and customer service.Consequently, my dissatisfaction reached a tipping point, leading me to procure my trainers elsewhere, thereby detracting significantly from my overall shopping experience. I find it imperative to rate this store with only 1 star, reflecting the inadequacies in their approach to customer satisfaction and the apparent oversight in addressing such concerns. It is crucial for the establishment to reevaluate their refund policy promptly if they aspire to restore customer confidence and loyalty, thereby potentially earning a more favorable 5-star rating in the future ?
July 2023 by Lee J
Went in Sports Direct Today to buy some trainers they were reduced from £130 to £70 but because there was a odd size pair of trainers(one was 10 & one was 11) The manager reduced them to £30, Really impressed with the Manager and his customer service skills.The store is huge, Lots of staff on hand, extremely well stocked rails and lots of makes, brands and something for everybody, great parking on the carpark 5?
June 2023 by Mark Ingham
Looking in the Bury store for mens trainers & trying various makes(Nike Adidas Aisics) I stumbled across Karimor Duma they're more comfy than any of the above and look really good in dark blue/ lime green eyelet trim & white soles For general dossing and pootling about town At £29.99 down from £60 would recommend
June 2023 by Danielle White
Great place to shop for all outdoor activities and gym gear. Staff are happy to help whenever necessary ?
May 2023 by karen collins
Returned a shirt that was too big wanted a smaller one didnt have any offered me a credit note am furious they dont do refunds !! Feel like i have been ripped off it should be illegal too not refund
May 2023 by Ken Walmsley
Good enough store just didn't have what I wanted
March 2023 by Terence Ng
A spacious store conveniently located in a retail park that is on the outskirts of the town centre. Just got myself a bargain.
October 2022 by Sheila Byrne
Poorly stocked and only one male member on computer near the door was helpful otherwise robots. Pay them a better wage and hopefully customer service will improve or do you not consider that an important feature for shoppers.
October 2022 by Christine Clegg
Staff so helpful! My daughter had rung from Australia with a query so I went to Bury store the girls got me to the right person to help, full marks all the staff
September 2022 by Alan Plumb
Absolute rubbish. Won't give a refund even with a receipt. Happy to take a customer's money though.
August 2022 by russell davidson
Bought the new mcfc away shirt, didn't fit also didn't like itThey wouldn't give me a refund, just a credit note, customers please be aware of their return policy, it stinks.I will never buy anything from them again.
