November 2023 by Akil Samad
We were looking forward to our stay, but unfortunately had a less than satisfactory experience if I was able to rate this place a 0 start I wouldn't hesitate twice. Upon arrival, we felt the reception been rude and could benefit from improved customer service training or in general a better receptionist that knows how to talk to customers. We had a simple query regarding parking, and felt the response was a tad sharp and used unnecessary sarcasm and criticisms.Additionally, our room had an unusual odor, suggesting it might not have been refreshed before our arrival. There was also a small issue with the kettle not functioning.Though we understand the importance of keeping noise levels down, we were surprised to receive a knock on our door only 10 min after checking in for chatting at what we believed to be a reasonable volume. It was especially surprising since there seemed to be louder noises coming from the corridor from other rooms but clearly we were targeted from the start.In the end, we felt it was best for our comfort to relocate only after staying for 15min we left, even though we had initially booked for two nights we rather have spent more money in busy time of manchester than us staying in this mediocre place.Rooms: Smell was disgustion
November 2023 by Sharon Gater Foot
We arrived and told they could not give us a key at all and would have to let us in and out of our room themselves. The pillows are hard as well as the mattress, I had a sore back and neck the next day as well as not sleeping at all.Rooms: Rooms smell of horrible air freshener
October 2023 by sp4rkz._
there wasn?t any shower gel at all, got 2 single beds as a double, the milk was out of date, no plug sockets near the bed, no bath plug, shower was slow, not enough channels on the tvFood & drinks: the milk had bits in it and it says ?taste like fresh milk? WHICH IS FAULSE ADVERTISING
September 2023 by Geoffrey h
I use this Travelodge frequently as it is in a convenient location on the edge of Bury and the rooms are always clean and well prepared. Checked in by Rachel who was excellent and very helpful. There is pub and restaurant next door and a retail park opposite which is all very useful
September 2023 by Shopaholicinlondon
Rachel on reception is excellent. Incredibly friendly and helpful. The rooms are clean with firm beds and good pillows. Maintenance and an upgrade of the rooms would be good. Good local food options and close to work for me.
September 2023 by ramcv
Staff could not be more helpful. On arrival Ikram warmly welcomed us and checked us in. They room configuration, close together was accommodated. Very comfortable night in spotless rooms. Same friendly service on leaving. Highly recommend,
September 2023 by Maya C
Room was decent size, when i came into the room first time the window was left open so it was freezing, the bathroom stank like i just checked in and its not even clean, the double bed sheets had a mark on it which is disgusting, it should of been clean before someone checks in, the hotels small so dont expect proper breakfast or a bar area, stayed for one night and its okay, got a backache on the bed. Locations alright, mcdonalds is 1 min walk & its next to a retail park
September 2023 by Mrs Edwards
If I could give this place a lower rating, I would! The rooms smell of damp and feel damp. While I was there, I was bitten to death and complained to their ?customer services?. When they got back to me they confirmed the hotel had an infestation of bedbugs but that ?on investigation an infestation WAS found in a nearby room? - meaning that because it wasn?t found in MY exact room (which I do seriously doubt it wasn?t my room) I could not claim back any money.If you value yourself, and your family (if they are travelling with you) then do yourself a favour and stay elsewhere. The Hotel itself does not feel safe and the doors are so flimsy that if someone sneezed, I think they?d be able to gain access to your room!I would not recommend this place to my worst enemy, scarring from bedbug bites will serve as a horrible reminder for a long time!
August 2023 by APM1962
Having stayed at many different Travelodge sites around the country, I have to say that this is the cleanest and best maintained site I have found to date. Well located for travelling into Manchester and can quickly and easily reach the towns of North East Lancashire. The only down side is having to pay for parking, although this was easy to arrange.
August 2023 by nosao662
Receptionist is so caring florentina is so helpful Car park is cheap Room is clean spacious the room has what we need Local pub across the road Shops across the way Asda costa Greggs Reception gave me lots off information
August 2023 by J876IOjoshb
good stay staff where very friendly rooms where nice and clean would recomend a stay here again very close to a pub and shops easy to find in walking distance hotel is easy to find and plenty of parking
August 2023 by stephenjP7683BX
Was I good stay staff where friendly where most helpful I would definitely stay again ?the pub nearby had friendly staff and the food was good the shops are local to you. There was loads of parking.
August 2023 by O5424YPleonk
My stay was very comfortable. The Staf were very pleasant and helpful. The Hot water was excellent and the shower was very powerful, no problems with that. The only downside was the fact we had to pay for parking
August 2023 by HinaA9696
Nice and clean hotel. It was quiet inside and out. Very warm welcome from all staff members in the hotel especially the front desk staff. They were very accommodating and pleasant in their welcome. The hotel room itself was well maintained and clean as was the bathroom. The mattresses are just a bit soft but if that?s what you like then that?s great!
August 2023 by Buddha of Blackpool
Helpful receptionist called Dikita let me into the room earlier which was good, so I could nap. She was friendly and the room was very clean.
