February 2024 by Azra
I would like to thank Andrea for her first-class customer service we received today,
January 2024 by Alex Strong
Booked a holiday with Andrea yesterday she was so helpful and a credit to TUI! She made everything so easy and made us laugh aswell throughout. Overall great experience. Thanks Andrea :)
January 2024 by Laura Wellings
Fabulous service from Andrea at TUI Bury today! She was very knowledgable, so friendly and efficient. We left feeling confident in our booking and excited. Thankyou Andrea
January 2024 by Ray Ramsay
Just booked my second holiday with Andrea. Usually book online. Last November booked online and couldn't get details sorted. Called TUI and got through to Bury. Andrea! To the rescue! Andrea sorted out the problem and we had a good laugh, she is a star! I said I would use Bury in future. Yesterday I booked another holiday, with Andrea. Tens across the board, customer service at it's absolute best! Thanks Andrea.
January 2024 by David Sharrock
After booking a TUI/Marella cruise online, one of our party advised that they couldn't make the date. We couldn't alter the cruise online so called into our local branch where we explained our dilemma to one of the agents, Laura Sheridan. Despite our booking being online, Laura couldn't have been more helpful. Phoning the head office on our behalf, Laura's tenacity won through on the third call when she managed to get hold of someone who could transfer the booking to an earlier cruise. I've had a number of TUI holidays in the past, usually booked online, but if TUI shops are staffed by people with the helpfulness of Laura, I'll probably book my next holiday through the Bury branch.
January 2024 by Rebecca Harrington
Thanks for all your help finding an accessible holiday for our family Andrea!Certainly not the easiest thing to do! My daughter loves her ´ticket? and is super excited. ?
January 2024 by Maria Wilde
My husband and I visited this branch yesterday, just to get some information about cruising.After a chat with Molly we decided to book one for December.Molly was very pleasant and helpful, she ran through all of the things that we needed to know about the cruises we were interested in so we could make an informed decision.The premises were clean and tidy but the heating was full on blast, but they turned it off/ when Molly saw I was to hot.
January 2024 by sharon shackleton
We met Molly at the TUI desk. She was worth her weight in gold. Very patient whilst we had a think as to the flights were to our liking. Once this was agreed she finalised all the details of our TUI holiday.Thanks molly we Will definitely use you again.
January 2024 by Susan Mcclymont
Saw Molly we wanted to book a cruise. My husband had previously dealt with her and she had been very helpful. We were so impressed with her service she discussed everything with us and offered advice her customer service was excellent
January 2024 by Nic
Went into Tui Bury this week to book a family holiday and was served by Andrea and she was brilliant.Amazing customer service and she did everything she could to get me the best prices and flights.Would definitely recommend Tui Bury, takes all the hassle out of searching online and got the best deal in store.Thank you Andrea, I will be back in the future?
January 2024 by Harry Clarke
Amazing service! All the staff made us feel welcome. Nicola was so helpful to find a holiday perfect for us! I?ll be booking my next holiday here. Thank you
January 2024 by Rodger Brierley
Went in the store today to check in for our Caribbean cruise and hotel stay. In addition to this your operative Molly was incredibly helpful, professional and friendly in advising us how to complete the Barbados online Immigration form. Thank you very much Molly.
January 2024 by Nicola Louise
Well molly what can I say, what a young professional enthusiastic lady you are. Molly went all the way to show us some amazing holiday destination in the chosen country we wanted to visit. Very helpful and friendly. Molly found us the best deals. Best holiday service I have ever experienced. We shall be back to see you molly ??
January 2024 by Nicola Leigh
We have booked many holidays over the years with Tui's Bury branch. The staff are always very friendly and helpful. Today Nikki served us, she is always very knowledgable and helpful, making sure to taylor the holiday to our needs. She really is an asset to this branch. We would highly recommend coming here to book your holidays.
January 2024 by john Adams
Went in to TUI bury with a pretty good idea of the holiday we wanted as a family but thanks to molly our travel agent we ended up with an even better holiday than we could have ever booked online. A huge help in finding the accommodation we wanted and the perfect itinerary for our trip as well as answering all our questions, we left confident we made the right choice in popping into the store.Massive thanks molly!
